Job Description

We are looking to hire a Zoho Developer who has at least 5 years of experience implementing Zoho products. They should have hands-on experience in customising and implementing Zoho Applications such as Zoho CRM, Books, Analytics, Backstage, Recruit, Campaigns, Social, Marketing apps and Creator. In addition to the above applications, it will be an added advantage to customisation and implementation experience with Zoho Desk, Expense, Forms, Projects, Sign, Inventory and Contracts. Key Responsibilities ? Implementation, customization, and administration of Zoho One Suite of applications. ? Develop and maintain custom features, widgets, and functionalities to support business requirements. ? Integrate Zoho applications with third-party systems using APIs. ? Troubleshoot and resolve issues related to Zoho applications. ? Work with the support team to resolve any reported issues, track issues, and provide periodic updates. ? Support to complete projects independently and successfully. ? Use various strategies and tools to provide effective solutions to end user concerns. ? Promptly following up on support requests and end user feedback. ? Create and maintain documentation for processes, configurations, and customizations. ? Provide training and support to end-users. ? Creating reports and dashboards in Zoho Analytics Requirements Minimum 5 years of experience in implementing Zoho products. ? Good communication and interpersonal skills are required. ? Should have experience in Deluge Scripting, API Integration with Zoho apps, JavaScript, HTML, CSS, ReactJS, PHP, SQL and Zoho Widget programming. ? Should have experience in Zoho CRM, Zoho Books, Zoho Creator, Zoho Flow, Zoho Analytics, Zoho Desk, and Zoho Marketing apps. ? Should have certifications: Zoho CRM and/or Creator (Highly Preferable). ? Strong problem-solving skills and attention to detail. ? Master of Computer Applications or BS degree in Information Technology or Computer Science or relevant field. ? Familiar with remote desktop applications and help desk software. ? The ability to deal with multiple requests without being overwhelmed. ? The ability to remain professional under pressure. ? Superb work ethic and a growth mindset.