Senior Sales Manager - Cross Sell

Job Role

Managing Cross sell business through assigned team of sales officers in the designated area or territory.

Managing a team of sales officers.

Responsible for disbursement targets.

Sales officer productivity lead conversion.

Ensure proper and complete documentation of loan documents (as per process requirements) and timely disbursements of loans Interfacing with customers effectively for on-boarding of loans, resolution of queries and customer support.

To be fully acquainted and updated with process and provide necessary knowledge support to team of sales officers.

Key Responsibilities

Effective co-ordination between sales team, customers, tele-calling unit & operations.

Responsible for team performance in meeting targets in terms of sales, productivity, delinquencies.

Maintain and monitor team performance in terms of discipline, attendance, quality norms.

Effective communication with management team to resolve issues, seek clarifications.

Capturing market feedback and provide inputs to improve team performance.