Senior Recruiting Operations Specialist

Job Title: Senior Recruiting Operations Specialist

Reports To: Head of Talent Acquisition

Who We Are

Cimpress is the world leader in mass customization. Through our technology, production, and supply chain capabilities, Cimpress businesses enable customers around the world to personalize physical products that are manufactured on demand with high quality, speed, reliability, and affordability.

Our Mass Customization Platform empowers businesses across Cimpress to leverage shared technology, data, and operational capabilities while preserving the entrepreneurial spirit of independent teams. We encourage our employees to think like owners, challenge the status quo, and drive meaningful impact at scale.

As a global, remote-first organization with team members across multiple geographies, we are committed to fostering an inclusive, respectful, and high-performing workplace. Employee Relations plays a critical role in ensuring our people experience is grounded in fairness, accountability, compliance, and trust while enabling business success.

About the role

The Talent Operations Specialist is responsible for the operational backbone of the recruitment lifecycle — ensuring ATS hygiene, process compliance, reporting accuracy, and smooth coordination across recruiters, hiring managers, and vendors. This role enables the TA team to focus on high-value candidate engagement by owning the systems, data, and process rigor that keep hiring running efficiently.

Key Responsibilities

• Own day-to-day administration of the ATS , including access management, workflow configuration, and data integrity checks
• Track and report recruitment metrics — pipeline health, aging, offer conversion, time-to-fill — for weekly/monthly reviews and QBRs
• Manage vendor coordination and renewals (job boards, assessment platforms, sourcing partners)
• Support budget/position approval workflows (e.g., Blueprint Position Approval Process) and ensure compliance with governance checkpoints
• Maintain recruiter documentation: handbooks, SOPs, interview guides, and onboarding materials for new recruiters
• Partner with HRIS/People Analytics teams on integrations (e.g., Visier) to ensure clean data flow between systems
• Coordinate interview logistics and panel scheduling, ensuring adherence to candidate experience standards
• Flag process bottlenecks and recommend automation or efficiency improvements
• Support employer branding initiatives with content coordination and campaign tracking
• Support strategic TA initiatives such as standardizing the interview process (structured evaluation, rubric-based scoring, panel calibration) and contribute to organization-wide programs like the Raising the Talent Bar framework
• Help coordinate interviewer training, panel nominations, and calibration sessions as part of hiring capability-building efforts .

Nice to Have .

• Experience supporting global or multi-BU hiring structures
• Exposure to interview capability-building or hiring framework rollouts
• Interest in or prior exposure to structured interviewing methodologies and interviewer calibration programs

Why You'll Love Working Here

Being at Cimpress means you don't see work as simply a job. You see it as an opportunity to make a meaningful impact on people, culture, and business outcomes. We strive to provide an environment where employees can learn, grow, and thrive while contributing to something bigger than themselves.

We're Remote-First

Cimpress operates with a Remote-First culture that empowers employees with flexibility, autonomy, and trust. We believe people do their best work when they have the freedom to work in ways that maximize their effectiveness and well-being.

Equal Opportunity Employer

Cimpress is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.