Senior Quality Assurance Engineer

Job Description

Experience: 7.00 + years

Salary: Confidential (based on experience)

Expected Notice Period: 15 Days

Shift: (GMT+05:30) Asia/Kolkata (IST)

Opportunity Type: Remote

Placement Type: Full Time Permanent position(Payroll and Compliance to be managed by: Orah)

(*Note: This is a requirement for one of Uplers' client - Orah)

What do you need for this opportunity?

Must have skills required:

feature flags, or A/B testing, staged rollouts, bug tracking & test management tools (Jira, Cypress or Selenium, Linear, Manual Testing, or similar, QA / Software Testing for SaaS or web-based products, Setup AI tooling & automated processes for testing, test automation (at least one) - Playwright, TestRail), JavaScript, Python, TypeScript

Orah is Looking for:

Orah''s platform enables schools to accurately monitor student locations at all times. In the current era, parents expect comprehensive assurance regarding their child''s safety, a need precisely met by Orah.

The Orah platform is experiencing rapid expansion, particularly within North America. To sustain this growth, a creative, self-driven, and agile workforce is essential.

As a Senior QA Engineer, you will serve as an integral member of our product team ensuring quality for our product releases.

🧰 Key Responsibilities

Quality Assurance

• Executing product and technical testing methods
• Functional Testing
• Exploratory / Negative Testing
• Usability & UX Testing
• Accessibility Testing
• Ensure that all stories in development have clear testing criteria
• Carryout out quality assurance testing for any new product releases and updates
• Relaying testing issues to the development and product team to be resolved
• Maintain and groom internal testing backlog
• Automation and Process Design
  
  
  

Developing and maintaining end-to-end test

• Implementation of testing automation tools (e.g. Playwright, Cypress, Selenium, Chromatic)
• Implementing and monitoring of QA observability logs to streamline bug resolution (e.g. session replay, sentry)
• Designing testing processes and templates to drive efficiency and consistency within all testing workflows
• Implementing and maintaining reports and dashboards that monitor bug resolution, testing completion, defect identification
  
  
  

Implementation of AI tooling

• Leveraging AI tooling to streamline testing processes (e.g. generating testing scripts)
• Leveraging AI tooling to perform functional testing across multiple user / platforms / workflows
• Leveraging AI tooling to discover issues and bugs proactively
  
  
  

Bug Management

• Reviewing, prioritizing, and diagnosing bug reports to ensure appropriate and timely closure of bugs and defects
• Liaising with engineering, product, and GTM teams to triage and diagnose bugs
• Oversee the bug board and strive to maintain customer SLA and OLA targets
• Troubleshoot and diagnose bugs from a database and code level
• Work with customers directly to troubleshoot / diagnose complex bugs
• Ensure bug diagnosis and resolution is effectively documented for reporting and post mortem purposes
• Initiating incident response procedures when required
  
  
  

Communication

• Leading a weekly bug review meeting with both Northern and Southern Success Teams (two meetings in total - one for each hemisphere)
• Ensure that customers and the team are informed of any updates to active bugs
• Responding to internal communications regarding bugs, defects, performance issues and liaising with the product and engineering teams to perform necessary fixes
  
  
  

✅ Success Criteria

• Experience with test automation (e.g. Playwright, Cypress, Selenium)
• Ability to read or write basic code (JavaScript, TypeScript, Python, etc.)
• Experience testing APIs and integrations
• Familiarity with feature flags, staged rollouts, or A/B testing
• Exposure to accessibility, performance, or security testing
• Experience working on complex, data-driven, or permission-based products
  
  
  

💼 Candidate Profile

Must-Haves:

• Software Engineering background / Education
• 7+ years of experience in QA or software testing within a SaaS or web-based product
• Experience working in cross-functional product teams
• Strong understanding of Agile delivery practices
• Ability to think critically about user workflows, edge cases, and failure modes
• Experience with bug tracking and test management tools (e.g. Jira, Linear, TestRail)
• Clear and confident communicator who can collaborate across disciplines
• Strong sense of ownership and accountability for product quality
• Location & Working Hours India works well with timezone but needs to be willing to start early to align teams in other timezones
  
  
  

Nice-to-Haves:

• Experience in B2B SaaS or EdTech
• Familiarity with tools like Playwright, Cypress, Selenium
• Background in business analysis, QA, or delivery
• Experience working in a startup or fast-paced environment
  
  
  

How to apply for this opportunity?

• Step 1: Click On Apply! And Register or Login on our portal.
• Step 2: Complete the Screening Form & Upload updated Resume
• Step 3: Increase your chances to get shortlisted & meet the client for the Interview!
  
  
  

About Uplers:

Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.

(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!