Senior Manager Operational Risk Governance.Operational Risk - Operational Risk

The job holder will support the implementation and ongoing maintenance of the operational risk management, resilience, analysis, reporting and user support activities of the Unit.

Key Result Areas:
- Member of the Group Operational Risk Global Support Unit and Centre of Excellence;
- Perform all back-office and middle-office activities related to the Group Operational Risk Management framework in line with approved operating procedures;
- Ensure ongoing operational risk data governance for the Group operational risk management program;
- Monitor the first line Business Units’ status of the RCSA, ORE, KRI, Issues & Actions and NPPA programs;
- Perform detailed analysis on the outputs of the Group operational risk management programs;
- Maintain ongoing monitoring of the Bank’s Operational Risk profile at a Business Unit level;
- Maintain compliance to regulatory requirements and create environment for continuous improvements.
- Have strong understanding on operational loss management, provisions, write offs, recoveries, and reconciliation requirements.
- Monitor Business Unit adherence to the Board approved Operational Risk appetite and escalate breaches as per escalation protocol; and
- Provide user support and ensure ongoing management of the Group operational risk program design on prism, the Bank’s Operational Risk Management Information System.
- Regular interaction and working relationship with:
- Group operational risk management team in Head office, UAE;
- Unit Heads, BURM, BURAs and members of staff in Segments, Divisions, Countries, Subsidiaries and Business Units; and
- Members of staff in second line functions including compliance, fraud prevention & intelligence and Information security.
Operating Environment, Framework & Boundaries and Working Relationship:
- Regular interaction and working relationship with:
- Group operational risk management team in Head office, UAE;
- Unit Heads, BURM, BURAs and members of staff in Segments, Divisions, Countries, Subsidiaries and Business Units; and
- Members of staff in second line functions including compliance, fraud prevention & intelligence and Information security.
Problem Solving:
- Ability to analyze operational risk program output and challenge Business Units for effective Operational Risk management;
- Undertake multi-dimensional assessments of operational risk data, derive risk-based analysis & conclusions; and
- Provide measurable and timely solution to Business Units’ support requests related to their operational risk management roles and responsibilities.
Decision Making Authority & Responsibility:
Responsible to provide second line advisory and challenge decisions to the first line in support of their operational risk management responsibilities.
Knowledge, Skills and Experience:
- Minimum of 10 years’ experience in the financial industry with at least 6 years in Operational Risk Management / Internal Control / Internal Audit in a Managerial role;
- Ability to execute centralized processes for Operational Risk programs;
- Experience & ability to maintain and monitor Operational Risk Frameworks;
- CCSA/CRMA/CIA/CISM certifications preferred as an advantage to the role;
- Strong interpersonal, communication and presentation skills; and
- Ability to work independently.