Senior Finance Specialist - Contract to Billing

About Jll

JLL is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $20.9 billion, operations in over 80 countries and a global workforce of more than 100,000 as of December 31, 2023.

Role Overview

We are seeking a Senior Finance Specialist (P1) to lead and oversee finance operations for the AMER Energy Advisory and Occupancy Planning business lines. In this senior capacity, you will not only perform end-to-end billing and finance operations but also act as a subject matter expert, drive process improvements, mentor junior team members, and ensure delivery against key performance metrics. The role is based in India and operates on the US Night Shift (5:30 PM – 2:30 AM IST) to ensure seamless collaboration with North American business teams.

Key Responsibilities

• Lead end-to-end project creation from the Billing case system; conduct thorough Salesforce opportunity reviews, drive contract documentation verification, and oversee accurate project setup across JLL Business Lines
• Review and advise on contract language prior to client submittal; escalate complex contract matters and ensure data accuracy across all project setups
• Oversee invoice creation, editing, and disbursement; serve as escalation point for complex billing disputes; credits, custom templates, and supplemental documentation
• Manage AR health proactively; coordinate with clients and payable teams to apply payments; authorize disbursements and vendor payments queued by the team
• Act as the primary finance contact for Project Managers; resolve Teams/chatter inquiries (timecard moves, rate cards, billing exclusions, project closures,
• Host and facilitate monthly billing status calls with PMs and finance leadership to review pipeline activity and flag risks
• Create and review accruals; validate RevRec milestone flagging; maintain pre-billed/deferral schedule; support month-end and year-end close in collaboration with controllership
• Provide governance over T&E processing — coding, cross-regional expense projects, report reviews, backup collection, client invoicing with combined PDFs — and train resources on PS submission
• Oversee daily DS billing queue; assign and redistribute cases based on team capacity; track SLA compliance and case resolution metrics
• Drive process improvements and SOP updates; mentor junior Finance Specialists; support system transitions, new business onboarding, BL transitions, W-9/Bank Letter management, and internal/external audits
  
  

What You Bring

Required Qualifications

• Bachelor's degree in accounting, Finance, Commerce, or a related field; CA/CMA/MBA (Finance) preferred
• 7–9 years of accounting or finance experience in a corporate environment, with at least 2 years in a senior/lead capacity
• Advanced proficiency in Microsoft Excel (VLOOKUPs, pivot tables, macros, financial modelling)
• Strong understanding of revenue recognition principles and AR management
• Excellent stakeholder management, communication, and presentation skills
• Willingness and ability to work US Night Shift (5:30 PM – 2:30 AM IST)
• Proven ability to multi-task, prioritize, and deliver in a high-volume, fast-paced environment
• Demonstrated experience in process improvement and SOP development
  
  

Preferred Qualifications

• Prior experience with Salesforce CRM and PeopleSoft / Certinia (FinancialForce)
• Experience in real estate, energy advisory, or occupancy planning finance functions
• Exposure to third-party billing portals and client-facing invoice management
• Experience leading or mentoring a small finance operations team
  
  

What We Offer

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!