Senior Executive - Assessment/Quality Assurance

Actively Reviewing the Applications

WeVOIS Labs Pvt. Ltd.

India, Rajasthan, Jaipur Full-Time On-site

Posted 3 weeks ago • Apply by April 26, 2026

Job Description

Own end-to-end implementation, monitoring, and continuous improvement of all Standard Operating Procedures (SOPs) related to operations and maintenance across project sites, ensuring alignment with organizational policies and contractual requirements.
Conduct structured daily, weekly, monthly, quarterly, and surprise audits to evaluate SOP adherence, operational discipline, and process consistency at all active locations.
Lead SOP deployment and validation for new project launches and site onboarding, including team induction, documentation setup, compliance checks, and operational readiness assessments.
Perform regular field audits, digital portal monitoring, application-based validations, logbook verification, and VTS/IoT system data checks to ensure ground-level execution matches system-reported performance.
Identify operational deviations, process loopholes, data inconsistencies, and compliance gaps; conduct root cause analysis and recommend corrective and preventive actions with clear timelines and ownership.
Review and assess daily field operations including door-to-door collection efficiency, route compliance, trip execution accuracy, open dump clearance activities, and complaint resolution quality to ensure service standards are consistently met.
Validate manpower deployment plans, attendance records, vehicle movement logs, fuel usage, and asset utilization to measure productivity, cost efficiency, and operational effectiveness at each site.
Cross-verify operational data using MIS reports, GPS/VTS tracking platforms, physical registers, site inspections, and system dashboards to ensure factual accuracy and eliminate misreporting.
Coordinate closely with site coordinators, operations managers, maintenance teams, and monitoring staff to close performance gaps, implement improvements, and maintain continuous operational control.
Conduct structured performance audits and evaluations for operations staff, maintenance personnel, supervisors, and site leadership to assess compliance, productivity, safety practices, and service quality.
Design, maintain, and update standardized performance scorecards, quality benchmarks, and KPI frameworks to enable objective comparison across sites and projects.
Monitor and analyze key performance indicators such as service coverage efficiency, vehicle productivity, complaint resolution timelines, manpower utilization, fuel consumption, breakdown frequency, and route adherence, and present insights to management.
Recommend process improvements and workflow optimization initiatives using Six Sigma principles and 5S/3S quality tools to enhance efficiency, reliability, and long-term sustainability of operations.
Prepare accurate daily dashboards, weekly operational reviews, monthly management reports, quarterly audit summaries, and stakeholder presentations using advanced Excel and Power BI.
Develop trend analysis, forecasting models, benchmarking reports, and comparative performance studies to support data-driven decision-making and strategic planning.
Ensure accuracy, consistency, confidentiality, and timely availability of operational data across all reporting platforms while maintaining structured documentation, version control, and complete audit trails.
Identify systemic inefficiencies and operational risks and design structured improvement plans with measurable outcomes and follow-up mechanisms.
Support implementation of new processes, tools, and governance frameworks while maintaining fairness, neutrality, and objectivity in all assessments and evaluations.
Enforce a strict “zero tolerance” policy toward SOP violations, data discrepancies, process manipulation, and compliance breaches, escalating critical issues when required.
Maintain high ethical standards, professional integrity, analytical rigor, and disciplined follow-up to ensure sustained operational excellence across all project locations.

Skills: assessment,quality assurance review,sop development,dashboards,compliance,management,quality assurance processes,operations