Senior Consultant - Agile

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

• Induce Agile & its practices into solutions and delivery models of transformation working with Sales, Presales & Transformation teams
• Design new operating models and transformation programs governance per client relevance
• Contribute to Sell, Socialize and Deliver Agile Transformation initiatives across the board
• Drive & Deliver transformations with Agile ways of working
• Perform maturity assessments & diagnostics on Agile ways of working & report outcomes to Sr Management
• Coach Agile teams in all roles and functions, from leadership to teams coaching
• Participate in CoE activities of creating IP, Frameworks, Playbooks on various areas related to Agile and Product management.
  
  
  

Qualifications

• Bachelors or Master’s degree in computer science, engineering, OR other Master’s degree with strong affinity towards Project/Product Management/Agile Ways of workings for Transformation projects.
• 14+ yrs. of end-to-end delivery lifecycle experience, with 6+yrs in delivering products or projects using Traditional or Agile & Lean ways of working (e.g., Scrum, Kanban, Virtual Story walls, etc.,)
• Rich experience in collaboration, communication and relationship building
• Experience and exposure to Lean principles and Design thinking
• Sound knowledge of Agile and Lean approaches: Scrum, Kanban, systems and design thinking, build in quality, continuous flow, just in time, problem solving techniques, standardized work, etc.
• Knowledge and/or experience with a range of Agile and Lean techniques: Story-Walls, story cards, prioritization, story point estimation, burn down charts, sprints/iterations, retrospectives, risk management, building quality in, customer first, PDCA (plan, do check, act), structured problem solving, continuous improvement, blockers and their management, product managers, etc.
• Has prior exposure in leading Portfolio/Business Unit level coaching & training the trainer. Mentor / Coach teams to facilitate retrospective, stand up and showcase
• Has experience in operating in a distributed global agile delivery environment with strong focus of multi-disciplinary team and cultural integration. Act as an Iteration leader with a focus on guiding the teams towards improving the Agile way of working
• Work with stakeholders to drive improvements in Agile Maturity while demonstrating quantifiable progress & achieving higher performance with improved business outcome
• Passion, Servant Leadership, Sense of Humor & Systems Thinking: qualities are essential