Senior Category Manager

About Codeyoung 

Codeyoung is a global edtech company helping children build strong foundations in coding, math, and problem-solving through live, instructor-led classes. With a rapidly growing customer base across the US and Canada, our focus is on ensuring students stay engaged, complete their courses, and see real learning outcomes. 

The Role 

We’re looking for a Senior Manager – Business to own and scale post-sales business delivery for the online learning business. This role is responsible for delivering monthly P&L targets (revenue, GM etc.) by improving retention, course completion, and overall customer lifetime value, while leading large teams in a fast-growing environment. 

You’ll combine a business owner’s mindset with strong operational thinking and customer empathy. 

What You’ll Be Responsible For 

• Owning the P&L metrics end to end: Revenue accrued from various sources, direct costs, GM% etc., driving initiatives aimed at P&L improvement 
• Key CX outcomes: course completion, churn, renewal 
• Leading a large team and responsible for multiple course categories (Coding, Math, English etc.) 
• Building scalable processes that balance consistency with flexibility 
• Working closely with leadership and Product to improve customer outcomes 

What We’re Looking For 

• 5+ years of experience in business roles, preferably in category management, P&L management, business delivery etc. 
• Experience managing large, frontline or ops-intensive teams 
• Comfort using data and metrics to drive decisions and prioritize work 
• Proven ability to improve retention, engagement, or repeat usage metrics 
• Experience in high-volume environments (e-commerce or subscription businesses preferred) 

EdTech experience is a plus, not a requirement. 

What Success Looks Like 

Within the first 6–9 months: 

• Customer churn is trending down 
• Course completion is improving 
• P&L metrics are trending upwards  

Why This Role 

• Clear ownership of outcomes that matter 
• Opportunity to build and scale systems at meaningful size 
• Strong leadership alignment and visibility 
• A chance to shape overall learning experience at a global edtech company