Senior Business Analyst

Actively Reviewing the Applications

Newgen Software

India, Uttar Pradesh, Noida Full-Time On-site

Posted 2 days ago • Apply by June 16, 2026

Job Description

Role Summary

We are seeking an experienced Senior Business Analyst with strong domain expertise in Collections & Recoveries to support our Collections Management solutions. The role requires a techno-functional professional who can drive pre-sales engagements, lead client demonstrations, support RFP/RFI responses, conduct gap analysis, and collaborate with product teams to enhance and build scalable collections solutions.

Key Responsibilities

Lead product demonstrations, client workshops, and solution presentations for Collections platforms.
Drive pre-sales support including RFP, RFI, RFQ responses, SOW preparation, solution decks, and effort estimations.
Act as Subject Matter Expert (SME) for Retail & Corporate Collections processes including early, mid, and late-stage recoveries.
Conduct detailed requirement gathering sessions and perform fit-gap analysis against product capabilities.
Prepare Functional Specification Documents (FSD), Business Requirement Documents (BRD), user stories, and acceptance criteria.
Design process workflows, wireframes, and screen mock-ups aligned with BPM best practices.
Support Proof of Concepts (POCs) and pilot implementations for prospective clients.
Collaborate with Product Management and Engineering teams to translate business needs into scalable product features.
Provide domain advisory on regulatory compliance, operational optimization, and collections strategy.
Support implementation teams during solution rollout, UAT cycles, and production go-live.

Required Skills & Qualifications

6+ years of experience in BFSI domain with strong exposure to Collections & Recoveries.
Hands-on experience working with BPM/Workflow platforms.
Strong understanding of retail and corporate collections lifecycle, treatment strategies, and regulatory considerations.
Experience in pre-sales, solution consulting, and enterprise client engagements.
Ability to create professional client-facing decks and articulate value propositions.
Strong documentation skills including BRD, FSD, process flows, and wireframes.
Excellent stakeholder management and communication skills.

Preferred Qualifications

Experience in digital collections, payment gateway integrations, and omni-channel communication workflows.
Exposure to analytics-driven collections strategies (predictive dialer, queue prioritization, settlement optimization).
Understanding of regulatory frameworks and compliance standards in BFSI.