Security Executive NHH 362053

About DHL Blue Dart Express India:

At Blue Dart, we go beyond delivering shipments—we deliver trust, precision, and excellence. As India’s most reliable express logistics provider, we empower commerce by reaching over 56,000+ locations across India and connecting to 220+ countries through our global DHL network. Backed by the strength of DHL Group, we bring together international standards with deep local expertise. Our dedicated Boeing freighter fleet, 12,000+ vehicles, and best-in-class service ensure time-definite delivery that businesses and customers count on every day.

We are proud to be consistently ranked among India’s Top 100 Great Places to Work® and recognized as part of the DHL Group’s Top Employer certification across multiple regions. Being an Employer of Choice is not just a goal—it’s a fundamental part of who we are. We are committed to creating a workplace where people feel valued, empowered, and proud to belong.

If you're looking to join a purpose-led, people-first organization that shapes India’s supply chain with integrity and care—Blue Dart is where you belong.

About The Role

Responsible for ensuring the physical security and safety of all shipments in the branch / various facilities under the branch / hub

Key Responsibilities

• Ensure physical security and safety of all shipments in the branch / various facilities (Service Centers, Areas etc.) under the branch
• Investigate cases related to loss, damage, pilferage, theft of shipments and misuse of credit cards in the branch
• Ensure regular updation of SHIELD (online security module) and timely closure of investigation cases related to the branch in the system
• Ensure safety of high value shipments in the branch through physical hand-over and take-over, sending pre-alerts, monitoring shipments in transit, educating customers on packaging etc. as per defined procedure
• Ensure conduct of security checks on pickups done in the branch for dangerous goods/ banned items
• Ensure conduct of security checks on all shipments received from cash customers in the branch
• Conduct security verifications for all new branch customers prior to signing contracts
• Ensure the physical security of all the Blue Dart facilities in the areas covered under the branch
• Ensure the functioning of electronic security devices in the branch (CCTV, Access Control, Fire Alarms, etc)
• Conduct regular security audits in the branch
• Undertake pre-employment verifications and police verifications for all new joinees including PDAs in the branch
• Conduct security orientation and training for all employees in the branch
• Ensure safety of the branch through regular conduct of electrical audits, fire-safety audits etc
• Conduct various safety training programs for branch employees including emergency response procedures, mock fire-safety drills etc
• Ensure communication of the safety related policies and procedures to all branch employees
• Maintain relationships and liaison with various regulatory bodies in the areas covered under the branch
• Liaise with the local police for smooth operations of delivery /network vehicles during day time
• Conduct regular trainings of security guards in the branch
  
  
  

Key Result Areas and Key Performance Indicators

S.no

Key Result Areas

Key Performance Indicators

Ensure Shipment Security in the branch

• % Damaged shipments, missing/ pilfered shipments in the branch
• Number of theft/ pilferage cases involving high value shipments in the branch
• % closure of security related cases (Cases of thefts, damages, pilferages etc) in branch
  
  
  

Adherence to timelines and SOPs

• % adherence to defined timelines/ TATs in the branch for
• Updation and closure of cases in SHIELD
• Conduct of pre-employment verification
• Conduct of client verification
• Adherence to SOPs (measured in terms of number of non-compliances/ deviations) in the branch
  
  
  

Safety Coverage

• % coverage of locations in the branch (as per plan) in terms of
• Safety Drills
• Safety Audits
• Security Orientation and Training
• Electrical audits
  
  
  

Ensure Performance Driven Culture

• Adherence to Performance Management system timelines and guidelines