SAP Commission Administrator

Details for the Position :

Role Name : SAP Commissions Administrator

Core Responsibilities :

• Manage, configure, and support the SAP Commissions module, ensuring smooth operation of commission plans, hierarchies, and payout processes.

• Operate and monitor IBM App Connect Enterprise (ACE) v12 integrations related to SAP Commissions data flows.

• Support IBM DataPower operations, including configuration, policy management, and API gateway monitoring.

• Trace and troubleshoot REST and SOAP API calls between SAP Commissions, CRM, ERP, and other systems.

• Perform data analysis, extraction, and troubleshooting using Oracle SQL to validate and reconcile commission data.

• Manage data load jobs, interfaces, and error-handling for upstream and downstream integrations.

• Support UAT and production deployments, ensuring integrity of commission calculations and data accuracy.

• Maintain technical documentation including data flow diagrams, interface details, and configuration guides.
• Participate in performance tuning, incident resolution, and continuous process improvement initiatives.

Technical Skills:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 6+ years of experience with SAP Commissions (Callidus Cloud / SAP ICM) in configuration, operations, or support roles.
• Strong operational knowledge of IBM App Connect Enterprise v12 and IBM DataPower Gateway.
• Ability to trace, debug, and analyze REST and SOAP API traffic for troubleshooting data and integration issues.
• Proficiency in Oracle SQL for data validation, debugging, and reporting.
• Good understanding of sales incentive management, commission processing, and payout workflows.
• Experience with data integration between SAP Commissions and ERP/CRM systems (e.g., SAP S/4HANA, Salesforce, or legacy systems).
• Familiarity with incident and change management processes (ServiceNow, Jira, or similar).

Soft Skills:

• Willingness to work in 24 *7 shift based support environment
• Good verbal and written communication skills, with the ability to communicate effectively with cross-functional teams, stakeholders, and vendors.
• Strong analytical and problem-solving skills.
• Effective communication and collaboration abilities with cross-functional teams.
• High attention to detail and the ability to work under pressure in a fast-paced environment.

Good to have Skills:

• Awareness of DevOps tools
• ITIL certification is a plus.