SAP Business Objects (BO)

Actively Reviewing the Applications

SourcingXPress

India, Tamil Nadu, Chennai Full-Time On-site INR 27–30 LPA

Posted 2 days ago • Apply by June 14, 2026

Job Description

Company: Ascendion

Website: Visit Website

Business Type: Enterprise

Company Type: Product & Service

Business Model: B2B

Funding Stage: Pre-seed

Industry: Information Technology

Salary Range: ₹ 27-30 Lacs PA

Job Description

SAP BusinessObjects (BO) and Tableau Production Support Engineer

We are looking for an experienced SAP BusinessObjects Production Support Engineer to provide L2/L3 support for SAP BO BI platforms. The role involves incident management, performance tuning, report troubleshooting, user support, and ensuring high availability of BI systems in a 24x7 production environment.

Location : Chennai

Key Responsibilities

Production Support & Incident Management

Provide L2/L3 support for SAP BusinessObjects BI Platform
Monitor daily batch jobs, report schedules, and data refreshes
Troubleshoot report failures, performance issues, and data discrepancies
Handle incidents, service requests, and problem tickets via ITSM tools (ServiceNow)
Perform root cause analysis (RCA) and implement permanent fixes
Support month-end / quarter-end critical reporting cycles

SAP BO Administration

User management (access provisioning, roles, security groups)
Manage universes (UNV/UNX) and connections
Manage Central Management Console (CMC)

Performance & Optimization

Optimize slow-running reports and queries
Analyze SQL generated from universes
Work with DB teams for indexing and query tuning
Monitor BO server health and memory utilization
Perform cache management and server restarts when required

Deployment & Change Management

Promote reports between Dev, QA, and Prod using LCM (Lifecycle Management)
Validate transport migrations
Maintain version control documentation
Support release activities and patch upgrades

Tableau

Design, develop and maintain tableau dashboards
Perform data source refresh as per the set cadence
Continuously optimize dashboards as per the business needs

Required Technical Expertise

Strong experience in SAP BusinessObjects BI 4.x, including Version upgrade from BO4.2 to BO4.3
Universe Designer (UNV/IDT – UNX)
Central Management Console (CMC)
Hands on experience with BO IDT and BO UDT for universe configuration, maintenance, and upgrades
SQL (Advanced queries, joins, performance tuning)
Experience in production support (Incident, Problem, Change Management)
Experience with ITSM tools (ServiceNow preferred)

Soft Skills