SAP Basis Specialist

Actively Reviewing the Applications

LIXIL

India, Haryana, Gurugram Full-Time On-site

Posted 1 hour ago • Apply by June 14, 2026

Job Description

IMEA (India, Middle East, Africa)

India

LIXIL INDIA PVT LTD

Employee Assignment

Fully remote possible

Full Time

9 March 2026

Date updated: 25 Nov, 2025

Job Description

Job Title: SAP Basis Specialist

Purpose

Responsible for managing Lixil’s global SAP environment.

Adhere to architecture design of the SAP systems.

Provide guidance to first, second and third line teams on SAP best practices.

Main Role/ Responsibilities

Ensure the SAP based systems operate reliably and efficiently in a secure environment. This includes assisting with the configuration and maintenance of High Availability and Disaster Recovery SAP solutions.

Provide support for other applications and services as requested by the SAP Centre of Excellence. Contribute as possible where the area is outside of the job holder’s technical expertise.
Provide second/third line technical support in areas where job holder possesses unique technical expertise.
Ensure effective root cause analysis and problem management.
Provide technical and operational expertise for Major Incident Management and ensure timely resolution of Major Incidents
Provide technical feasibility and appropriateness of proposed incident & problem resolutions when alternative solutions are available
Provide appropriate assessment of SAP OSS notes with regard to relevance for Lixil Operations
Perform detailed planning & project management of implementation activities for updates & patching where required
Perform system health audits to validate system status & report to SAP Centre of Excellence Lead
Ensure the adherence of SAP functional best practices are adhered to during Incident and Problem investigation and resolution
Complete quality documentation for the SAP environments
Liaise with the functional SAP experts and business teams in order to assist with the ongoing functional support of SAP
Build, manage and maintain effective relationships with SAP Centre of Excellence, third party suppliers and the Business streams
Perform different types of upgrade (Kernel upgrade, SPS upgrade, version upgrade, EHP upgrade)

Job Requirements

Proven SAP Basis operational expertise of minimum 5 years or more in both support and implementation scope of work.

Personality

Attitude to listen and understand the needs of respective parties.
Effective and skillful communicator.
Experience with working in a relevant international environment doing Incident resolution, problem management and change request/enhancement support.
Customer focus and shows ownership of incidents and problems.
Self-starter to sometimes work under limited guidance and instructions.
Good team worker with strong communication and interpersonal skills.
Positive, proactive, enthusiastic attitude, self-motivated.

Generic Working Competencies

Excellent logical thinking mind to differentiate sequence of events.
Excellent critical thinking skills to identify root cause of issues to drive for efficient results
Operational Basis Administration Experience in S/4, ECC, BW/4, CRM, Content Server, Web Dispatcher, SAProuter, BO BI Platform, BO Data Services.. etc.
Technically proficient in Linux, Unix, and Windows.
Dedicated to improving the required quality of system performance and solutions.
Good understanding towards timeline impact of projects.
ITIL Knowledge and Experience
SCRUM Knowledge and Experience

Support Experience