Salesforce & CRM Specialist (Sales + Support)

Ravan.ai is looking for a Salesforce & CRM Specialist who can manage both the technical and customer-facing aspects of CRM systems. This role is ideal for someone who can handle sales processes, customer support, and automation with confidence.

Key Responsibilities:

• Manage and optimize Salesforce and GoHighLevel (GHL) CRM platforms
• Handle end-to-end sales processes along with customer support
• Build and manage high-converting sales funnels
• Set up and maintain automation for leads, follow-ups, and customer journeys
• Monitor CRM performance, reporting, and pipeline tracking
• Work closely with internal teams to improve customer experience

Requirements:

• Minimum 1 year of hands-on experience with Salesforce and GHL
• Strong understanding of CRM workflows, automation, and funnel building
• Ability to manage both sales and support functions efficiently
• Good communication and problem-solving skills
• Comfortable working in a fast-paced environment
• Open to flexible shifts (day/night)

Work Setup:

• Hybrid and work-from-office options available
• Day and night shifts available
• If you have the skills to combine CRM expertise with sales and customer support, we’d like to connect.