Sales Trainer

Company Description

At MSX International, we’ve been partnering with leading automotive companies for over 25 years, helping them enhance their retail strategies and streamline operations. Our expertise in areas like dealer performance, repair optimization, and consumer engagement positions us as a trusted partner in the evolving mobility industry.

Job Description

The responsibilities would include:

• On the Job training: Delivering Brand, Product, Process and Non-Technical Aftersales trainings.
• Skill Assessment & Training Need Identification
• Skill development through On the Job Training and Coaching.
• Training Delivery of curriculum modules
• Process deployment & Implementation
• Certification coverage as per various levels defined.
• Training Nominations follow up.
• Debottlenecking of issues through collaboration with Regional Field Team and HO
• Manpower Engagement
• Timely escalation of issues observed to HO Training Team to prevent negative impact of brand and customer experience.
  
  

Who are we looking for?

• At least 4 years of experience delivering trainings for OEM (directly or through projects of training companies) Ability to conduct Training & its related tasks independently.
• Reporting to the Agency Project Manager Lead & Academy SPOC
• Traits & Qualities - Should have excellent verbal & written communication, Advanced MS Office application skills.
• Should have Interpersonal & Task Management skills along with clear understanding of adherence to Business SOPs
  
  

Qualifications

Educational Qualification - Min Diploma/Engineering Degree (Mech/Ele/Auto)

Additional Information

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.