Sales Program Data & Ops Analyst

Sales Program Data & Ops Analyst

Services Description

Facilitate sales productivity across tooling and process support, and policy enforcement. This includes:

Overall 6+ Years of Experience

• Providing frontline support to revenue growth teams, primarily sales but also including cross-functional stakeholders, similar to a traditional support desk function.
• Additional support includes Tier 1 system bugs and enhancement triage, and supporting keep-the-lights-on (KTLO) mission-critical processes.
  
  

Qualifications

• Sales Operations or Deal/Support Desk.
• Cross functional collaboration. Problem solving and analysis (in a Sales environment).
• Comfort with repetitive tasks support.
• Technical: SFDC support/admin, SQL, Tableau, Google Suite, Microsoft Suite"
  
  

Runs day‑to‑day SFDC + Salesloft operations, delivers fast BI/SQL-driven reporting and diagnostics, and builds/refines targeted account/contact lists to power sales plays

• Load/manage contact & account lists and campaign data in Salesforce and Salesloft; troubleshoot assignments, routing, mapping, and data issues in real time
• Build and maintain BI/Salesforce reports and dashboards; perform ad‑hoc SQL analysis and diagnostics to support active plays
• Generate, enrich and refine highly targeted account/contact lists using multiple internal and third‑party data sources
• Establish and document repeatable data operational procedures and best practices; coach sellers to avoid recurring errors
• Merge data from SFDC, manual inputs, and external sources to produce actionable recommendations and implement quick operational fixes
• Coordinate with GTM Account Data Excellence, Data Science, and Sales Program Managers on data quality, root‑cause analysis, and specialized list needs
• Strong SQL (must be able to write queries from scratch; demonstrated fluency for rapid analysis)
• Salesforce data management & admin experience (data loads, objects/relationships, campaigns, lists, targets)
• BI/reporting skills and dashboard creation (ability to synthesize and present insights)
• Experience with Salesloft and list management/campaign execution workflows
• Excel / Google Sheets advanced usage for analysis
• Troubleshooting & operational triage skills; strong attention to detail
• Excellent written and verbal communication; cross‑functional collaboration
• Sense of urgency, proactive/self‑starter mindset, ability to execute under tight timelines
  
  

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