Sales Operations Executive

Location: Delhi NCR

About Kaizen Skyline

Kaizen Skyline is a fast-growing technology-driven logistics company focused on simplifying transportation, supply chain, and business movement solutions for modern enterprises. By combining operational excellence with smart digital solutions, the company helps businesses move faster, operate efficiently, and scale seamlessly. Built with a startup mindset, Kaizen Skyline is creating the future of tech-enabled logistics through innovation, speed, and customer-first service.

About the Role

Kaizen Skyline is looking for a smart, energetic, and execution-focused Sales Operations Executive to drive business growth and manage the complete customer lifecycle. This role is ideal for someone who can generate leads, convert opportunities, manage client relationships, and ensure smooth execution post-sales.

You will work closely with the leadership team and play a key role in revenue growth, customer satisfaction, and long-term business success.

• Generate new business through field visits, cold meetings, references, networking, and market outreach
• Meet potential clients, understand their requirements, and present company solutions
• Convert leads into paying customers through regular follow-ups and relationship building
• Develop strong market presence and identify new business opportunities
• Manage complete customer lifecycle from onboarding to servicing, retention, and repeat business
• Maintain strong relationships with existing clients and grow account value
• Coordinate with internal teams for timely service execution and issue resolution
• Track daily visits, meetings, closures, and pipeline updates
• Gather competitor intelligence, pricing trends, and market insights
• Achieve monthly sales and revenue targets

• Strong communication, negotiation, and interpersonal skills
• Good understanding of customer handling and account management
• Confidence in face-to-face selling and client meetings
• Ability to generate leads and close deals independently
• Ability to thrive in a startup environment
• Good presentation and relationship management skills
• Basic knowledge of Excel / Google Sheets / PowerPoint
• Self-driven, energetic, and target-oriented mindset
• Comfortable with regular travel and field visits

• 1–4 years experience in Field Sales / B2B Sales / Business Development / Client Management / Operations.
• Experience in logistics, supply chain, freight forwarding experience. (Mandatory)

• Direct exposure to founders and business strategy
• Ownership of growth and client success initiatives
• Fast-paced startup learning environment
• Career growth into Account Manager / Growth Manager / Business Head roles
  

*Kaizen Skyline is an equal opportunity employer. We welcome and encourage diversity in our workforce.