Sales Manager

About the Role

We are looking for a dynamic Sales Manager to drive business growth for ShipKia Aggregator, a logistics and shipping platform that connects businesses with multiple courier partners. The role focuses on acquiring new clients, managing key accounts, and increasing shipment volumes through the platform.

Key Responsibilities

• Identify and onboard new clients including e-commerce sellers, SMEs, D2C brands, and businesses for the ShipKia platform.
• Promote ShipKia’s multi-courier shipping solutions and logistics services to potential customers.
• Build and maintain strong long-term relationships with key clients and accounts.
• Manage the end-to-end client lifecycle, including onboarding, training, and account support.
• Achieve monthly and quarterly sales targets for shipment volume and revenue.
• Analyze client shipping requirements and provide cost-effective logistics solutions.
• Coordinate with operations and customer support teams to ensure smooth order fulfillment.
• Monitor client performance, shipment growth, and retention.
• Identify opportunities for upselling and cross-selling logistics services.
• Maintain accurate records of sales activities and pipeline in CRM tools.

Required Skills

• Strong B2B sales and key account management skills
• Knowledge of logistics, courier aggregation, shipping platforms, or e-commerce logistics
• Excellent communication, negotiation, and relationship management skills
• Ability to understand shipping cost structures and courier services
• Experience working with e-commerce sellers, marketplaces, or logistics aggregators
• Proficiency in CRM tools and MS Office

Qualifications

• Bachelor’s degree in Business, Logistics, Supply Chain, or related field
• MBA in Sales/Marketing preferred
• Candidates with B.Tech / M.Tech / MCA may also apply

Preferred Experience

• Experience working with logistics aggregators, courier companies, 3PL, or e-commerce logistics platforms
• Proven experience in client acquisition and key account management

Key Performance Indicators (KPIs)

• New client onboarding
• Shipment volume growth
• Revenue generation
• Client retention and satisfaction
• Key account expansion