Sales Coordinator (Advance Excel Mandatory )

Job Title: Sales Coordinator


Location: Delhi Okhla
Department: Sales
Reports To: City Head / Service Head
A Sales Coordinator in an AC (Air Conditioning) company supports the sales team and ensures smooth coordination between customers, sales staff, and internal departments like installation and service. It is mostly an office-based role focused on sales support and customer handling.



Requirements

Main Responsibilities

1. Sales Support
o Assist the sales team in preparing quotations for AC units (split AC, cassette AC, VRF systems, etc.).
o Process sales orders and maintain records.

2. Customer Coordination
o Handle customer inquiries about AC products, pricing, delivery, and installation.
o Follow up with customers for order confirmation and payments.

3. Documentation
o Prepare invoices, purchase orders, and sales reports.
o Maintain customer database and sales data in CRM/Excel.

4. Coordination with Internal Teams
o Coordinate with the warehouse for product availability.
o Schedule installation with technicians.
o Coordinate service requests if needed.

5. Sales Tracking
o Monitor sales targets and prepare daily/weekly reports.
o Track pending orders and dispatch status.


Skills Required
• Good communication skills
• Knowledge of Advance MS Excel, Word, and email
• Customer handling and follow-up skills
• Organization and multitasking