Sales Associate

Company Description Astra Sales India is a consumer services company headquartered in New Delhi, India, with operations based at No. 180, 1st Floor, DDA Office Complex, Jhandewalan. The company focuses on delivering products and services that meet the everyday needs of customers in a dynamic and competitive market. Astra Sales India emphasizes reliable service, customer satisfaction, and efficient sales processes. Team members work in a fast-paced environment with opportunities to learn, grow, and contribute directly to the company’s success.
Role Description The Sales Associate role is a full-time, on-site position based in Delhi, India. The Sales Associate will engage with customers, present product offerings, answer inquiries, and support customers in making informed purchase decisions. Day-to-day responsibilities include building and maintaining customer relationships, meeting sales targets, handling orders and documentation, and coordinating with internal teams to ensure timely delivery and service. The role also involves maintaining product knowledge, monitoring market trends, and providing feedback to management on customer needs and competitor activities. The Sales Associate is expected to uphold professional standards and represent Astra Sales India positively in all customer interactions.
Qualifications

• Strong customer service orientation, with the ability to build rapport and maintain long-term relationships.
• Proven communication and interpersonal skills, including clear verbal communication and active listening.
• Basic sales and negotiation skills, with a focus on meeting targets and handling objections effectively.
• Organizational and time-management abilities to handle multiple customer interactions and follow-ups.
• Comfort with using common office tools and, ideally, basic familiarity with CRM or sales tracking systems.
• Prior experience in retail or consumer sales is preferred but not mandatory.
• Ability to work on-site in Delhi, India, and collaborate effectively with team members and supervisors.
• Minimum educational qualification: high school diploma or equivalent; a bachelor’s degree in business or a related field is an advantage.