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Retail Operation Executive

Actively Reviewing the Applications

Make Your Own Perfume [MYOP]

India, Kerala, Kozhikode Full-Time On-site

Posted 3 weeks ago • Apply by April 7, 2026

Job Description

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Job details

Job Information

Industry Retail
Date Opened 01/07/2026
Salary 20000 to 25000
Job Type Full time
Work Experience 0-1 year
City Calicut
State/Province Kerala
Country India
Zip/Postal Code 673014

Job Description

Duties and Responsibilities

Act as the central point of contact between sales teams, retail stores, and head office to ensure seamless communication and quick issue resolution.
Review and approve store inventory requests, aligning stock levels with store demand and operational efficiency.
Monitor and manage customer reviews on Google, ensuring timely and professional responses that uphold the brand’s image and values.
Serve as the primary point of contact for any issues related to shipment delivery or pick-ups. Resolve operational concerns related to logistics in a timely manner.
Oversee monitoring of store cameras to ensure security and operational standards are maintained. Promptly address any issues or concerns by coordinating with store managers for timely resolution.
Track completion of daily checklists across stores. Ensure timely submissions, identify gaps, and follow up with relevant teams to maintain compliance.

Key Task

Monitor Camera Systems: Regularly check the camera systems across all stores to ensure they are functioning properly and resolve any security issues that arise.
Approval of Inventory Requests: Review and approve inventory requests submitted by stores, ensuring proper stock levels are maintained without overstocking.
Coordinate with Sales and Retail teams: Facilitate communication between the sales teams, retail staff, and head office, ensuring smooth operations and addressing any concerns in a timely manner.
Address Operational Issues: Take ownership of issues related to shipments, deliveries, or other operational concerns, ensuring prompt resolution and smooth day-to-day operations.
Respond to Customer Reviews: Manage Google reviews, ensuring that responses are timely, appropriate, and aligned with company policy to enhance customer satisfaction.
Documentation and Reporting: Maintain accurate records of all inventory approvals, shipment issues, camera monitoring, and any operational problems, providing regular updates to senior management.
Training and Support: Assist in training retail store staff on operational procedures, inventory management.
Troubleshoot and Problem-Solve: Proactively address any technical or operational issues (e.g., camera system glitches, inventory discrepancies) and escalate them as needed for resolution.

Requirements

Proficiency in MS Office is required.
Fluency in English and Hindi are mandatory.
Strong understanding of inventory management, logistics and customer service.
Ability to multitask and work under pressure in a fast-paced retail environment.
Attention to detail and a solution-oriented mindset.

Benefits

PF

Health insurance

ESI

Overtime allowance

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