Reservation Specialist I

Job Details

Description

Company Profile:

Target Hospitality is the largest provider of remote turnkey housing solutions in the United States. Our team of seasoned experts provided everything our clients require including acquiring land at the best locations, safely fast track the construction process, client-orientated facilities management, specialized remote catering, remote transportation logistics, specialized security, and anything else our client requires or needs for their workforce housing.

Target Hospitality’s reputation for customer excellence serves as the standard by which industry leaders measure their success. It is our number one priority to help our customers reach their full economic potential by building trust and loyalty among all guests within our facilities. Our employees will do “whatever it takes” to ensure that each interaction is an experience of superior customer satisfaction!

Responsibilities

• Answer all incoming calls in a friendly, energetic, and efficient manner.
• Provide guests with information concerning the lodge amenities and services.
• Obtain the necessary information from guests and utilize INNfinity and any other relevant Lodging Management System (LMS) to input reservations.
  
  

Requirements

• The ideal candidate will have a least one (1) year of experience in a customer service setting, hotel/resort reservationist, front desk agent, or equivalent work experience.
• Effective in following and achieving department goals.
• Exceptional Customer Service skills are essential for this position.
• Excellent communication skills, pleasant phone manners, excellent time-management skills, and the ability to multi-task several systems at once in a fast-paced environment.
• Detail-oriented, energetic, and self-motivated, able to type efficiently and accurately.
• Effective multitasking while remaining detail-oriented
• Ability to work independently as well as with a team of professionals
• Ability to communicate effectively; written and orally in English
  
  

Target Hospitality will modify this job description to reasonably accommodate any individual.