Regional Retail Director

Urban Revivo, a fashion brand under the FMG Group, is seeking a dynamic and commercially driven Retail Director to lead and scale our retail operations across the United States and United Kingdom. This role will be responsible for driving sales performance, optimizing store operations, and delivering a best-in-class customer experience in two key international markets.

The ideal candidate brings strong experience in fast-fashion retail, a deep understanding of both US and UK consumer behaviour, and a proven ability to build and lead high-performing teams in fast-paced, growth-stage environments.

Key Responsibilities

• Develop and execute retail strategies for the US and UK markets, aligning with global business objectives, including store expansion, sales growth, and operational excellence.
• Drive store performance through strong commercial management, including sales analysis, KPI tracking, and action planning to maximise revenue and profitability.
• Oversee day-to-day retail operations (staffing, scheduling, visual merchandising, inventory management, and customer service standards).
• Partner closely with Buying and Merchandising teams to ensure product assortment, pricing, and stock flow are aligned with local market demand.
• Lead store openings and support market expansion, including hiring, training, and operational setup for new locations.
• Establish and implement Standard Operating Procedures (SOPs) to ensure consistency and efficiency across all stores.
• Monitor competitor activity and market trends to identify opportunities and enhance competitive positioning.
• Build and develop high-performing retail teams, fostering a strong performance culture and leadership pipeline.
• Utilise retail systems and data tools (e.g., POS, inventory systems) to drive real-time decision-making and operational improvements.
• Ensure compliance with local employment laws and regulations in both the US and UK markets.

Qualifications

• Bachelor’s degree in Business, Fashion, Retail Management, or a related field.
• 8+ years of experience in retail operations, with at least 4-5 years in a leadership role (e.g., Retail Director, Regional Manager).
• Strong experience in fast-fashion or high-volume retail environments.
• Proven track record of driving sales growth and improving store performance across multiple locations.
• Solid understanding of US and/or UK retail markets, including customer behaviour and operational practices.
• Experience managing multi-site, multi-cultural teams across different time zones.
• Strong commercial acumen with the ability to interpret data and translate insights into actionable strategies.
• Excellent leadership, communication, and stakeholder management skills.
• Fluent English required; Mandarin is a plus.

Nice to Have

• Experience supporting new market entry or scaling retail operations in an international environment.
• Familiarity with fast-fashion operating models (e.g., rapid replenishment, short product cycles).
• Experience with retail analytics tools (e.g., Power BI, Tableau).