Regional Collections Manager

Actively Reviewing

Aditya Birla Capital

Tamil Nadu Full-Time 4–8 yrs exp Posted 1 month ago · Apply by Aug 4, 2026

Job Description

Job Purpose

Job Purpose Description

The Regional Collections Manager will oversee and manage the collections operations across the TN & KL region, ensuring timely recovery of outstanding dues, minimizing delinquency, and maintaining compliance with regulatory and organizational standards.

Key Responsibilities

Collections Strategy : Develop and implement effective regional collection strategies aligned with company policies.
Team Management : Lead, train, and motivate a team of collection officers and managers to achieve recovery targets.
Portfolio Monitoring : Track delinquency trends, monitor high-risk accounts, and ensure proactive measures are taken.
Compliance & Governance : Ensure adherence to RBI guidelines, company policies, and ethical collection practices.
Vendor Coordination : Manage external collection agencies, ensuring performance and compliance.
Reporting & Analytics : Prepare MIS reports, analyze collection performance, and present insights to senior management.
Customer Engagement : Handle escalated cases, negotiate settlements, and maintain customer relationships while ensuring recovery.