Receptionist

The Receptionist at our clinic is the first point of contact for patients. This role involves welcoming patients, managing appointments, handling inquiries, and supporting smooth front-desk operations while maintaining a professional and patient-friendly environment.

Key Responsibilities

Greet patients warmly and assist them with check-in and check-out procedures

Schedule, confirm, and manage patient appointments (in-person and teleconsultations)

Answer phone calls, respond to inquiries, and handle emails/messages professionally

Maintain accurate patient records and update information in the clinic management system

Coordinate with dermatologists, nurses, and technicians regarding patient flow

Handle billing support tasks such as invoicing, payment collection, and insurance coordination (if applicable)

Inform patients about clinic services, skincare treatments, and procedures

Ensure reception area is clean, organized, and welcoming

Manage daily registers, reports, and basic administrative tasks

Maintain patient confidentiality and comply with healthcare privacy regulations

Required Qualifications Skills

High school diploma or equivalent (Bachelors degree preferred)

Previous experience as a receptionist or front-desk executive (healthcare or dermatology clinic preferred)

Excellent verbal and written communication skills

Strong interpersonal and customer service skills

Basic computer knowledge (MS Office, appointment scheduling software)

Ability to multitask and work in a fast-paced clinical environment

Professional appearance and positive attitude

Preferred Qualifications Skills

Experience with dermatology or aesthetic clinics

Knowledge of skincare treatments and dermatology procedures

Familiarity with medical billing and insurance processes

Multilingual Abilities (preferred But Not Mandatory)

Work Hours

Daily Duty: 10 hours/day (including lunch break)

Weekly Off: 1 day (rotational basis) Salary upto 20 K

Extra hours to be marked for compensatory off or incentive as per policy

This job is provided by Shine.com