RCM Sr Manager Client Executive

Key Responsibilities

• Manage executive-level client relationships and proactively address needs.
• Drive AR health and KPI performance across assigned clients (net collections, DSO, A/R aging, denial trends).
• Partner with AVP to resolve escalations and implement corrective actions.
• Lead, guide, and develop RCM Managers and their teams.
• Monitor performance trends and deliver insights through advanced data analysis.
• Collaborate cross-functionally to solve operational challenges and improve workflows.
• Support sales discovery calls and represent RCM expertise in external/client meetings.
• Coach teams, drive accountability, and foster a performance-focused culture.
  
  

Required Qualifications

• 12–15 years of progressive experience in Revenue Cycle Management, primarily AR.
• Proven leadership of managers and multi-client portfolios.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills (PowerPoint proficiency required).
• Bachelor's degree preferred; minimum High School diploma required.
• Completion of medical billing training is an advantage.
  
  

Preferable Skills & Certifications

• CRCR or MGMA certification on RCM
• Six Sigma (Green Belt/Black Belt)
• Strong understanding of billing, collections, denial management, and client analytics
  
  

Key Competencies

• Executive presence and client relationship management
• Strategic decision-making and ownership of outcomes
• Analytical thinking with KPI-driven approach
• Team leadership, coaching, and performance management
• Cross-functional collaboration and operational excellence
  
  

Benefits

Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work. Through our generous benefits package with an emphasis on work/life balance, we give our employees the opportunity to allow their careers to flourish.

• Quarterly Company-Wide Recharge Days
• Peer-based incentive “Cheer” awards
• Tuition Reimbursement Program
  
  

To know more about the benefits and culture at Veradigm, please visit the links mentioned below: -

https://veradigm.com/about-veradigm/careers/benefits/

https://veradigm.com/about-veradigm/careers/culture/

Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.

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