Project Management Officer

Job Title: Technical Project Coordinator (US Projects)

📍 Location: Hyderabad

🕒 Work Timings: 1:00 PM – 10:00 PM IST (US shift overlap; may vary)

💼 Experience: 4–7 Years

⏳ Notice Period: Early joiners preferred

Job Description

We are looking for a Technical Project Coordinator to support our Field Services Practice and coordinate technical delivery for US-based projects. This role combines technical networking expertise with project coordination responsibilities and requires strong communication skills to work effectively with US stakeholders during overlapping shifts. The candidate will play a key role in ensuring project timelines, quality, and technical execution are aligned.

Key Responsibilities

• Coordinate end-to-end technical project activities to ensure timely and quality delivery
• Act as the primary technical coordination point for US client projects
• Work closely with project managers to track schedules, milestones, risks, and dependencies
• Coordinate with internal teams, vendors, and field technicians for project execution
• Support and troubleshoot network infrastructure issues (LAN/WAN, switching, routing, cabling)
• Ensure accurate documentation of project plans, technical processes, and deliverables
• Monitor SLAs, incident resolution, and overall project progress
• Participate in continuous process improvement and training initiatives
• Communicate effectively with US stakeholders during overlapping shifts

Required Skills & Qualifications

• Bachelor’s degree in IT, Computer Science, or a related field
• 4–7 years of experience in technical project coordination, network support, or IT operations
• CCNA certification
• Strong hands-on networking knowledge (LAN/WAN, TCP/IP, DNS, DHCP)
• Proven experience coordinating technical projects and cross-functional teams
• Excellent verbal and written communication skills for US client interaction
• Strong organizational and multitasking skills
• Willingness to work overlapping US shifts (1:00 PM – 10:00 PM IST; flexible as per project needs)
• Proficient in Office 365 (Teams, SharePoint, OneDrive) and project tracking tools