Process Manager

CRM- Risk Projects - Process Manager

The Project Manager within the Credit Department plays a vital role in driving the successful planning,

execution, monitoring, and delivery of digital initiatives aimed at optimizing credit-related processes. This role

requires a skilled professional with a deep understanding of both project management methodologies and the

intricacies of credit operations in a banking context.

• Responsible for coordination and execution of Retail & SME digital projects and process with Credit,
  
  

BDTS, Product, BPC, OSD, RCU and other stake holders.

• Preparing Business Requirement Document that defines the project scope, objectives, and deliverables in
  
  

alignment with the credit department's strategic goals.

• Conduct thorough UAT/sanity testing and validation of digital solutions before deployment.
• Monitoring the overall project progress, track milestones, and ensure adherence to timelines and quality
  
  

standards.

• Regularly communicate project updates and risks to stakeholders, including senior management.
• Onboarding various digital fintech partners who provide various financial services to the Bank.
• The candidate should have worked in Banking / Fintech domain and have extensive experience in the
  
  

Retail lending domain.

• The candidate in their current role should have worked on business/Product / underwriting process re-
  
  

engineering and have contributed towards streamlining of processes, thereby improving process

efficiency.

To understand credit department's strategic goals and align themselves in achieving it.

• To take initiatives and drive the execution and monitoring of the Credit Projects.
  
  

Ensure timely track and delivery of projects.

• Communicating the status of projects to all stakeholders and solving bottle necks to achieve timely delivery.
  
  

Gathering the requirement to make BRD and documenting the Business Case for the project.

• Conducting UAT for seamless project delivery.
• Conducting Trainings and guiding Credit Managers regarding new projects delivered.
• Develop and Roll out advisory guidelines pertaining to projects.
  
  

Collaborate with various stakeholders and proper communication among them.

• Follow KPI/KRA.
• Adaptability to changing priorities and project requirements.
  
  

Audit and Regulatory Compliance.

Product Knowledge

• Understanding Banking product , policies , loans.
• To be conversant with Retail & SME Loan Products
  
  

Minimum Qualifications: PGDM, CA, MBA, B-tech, MCA with relevant experience

Professional Certifications: Any additional certifications /analytical skill related shall be an added advantage

Years of Experience: Post qualification experience of minimum 8 years