Presales Executive - Real Estate

Job Title: Pre-Sales Executive

Industry: Real Estate

Department: Sales / Business Development

Location: Chennai

Languages Required: English + Hindi or Telugu (Mandatory)

Reports To: Pre-Sales Manager / Sales Head

The Pre-Sales Executive will be responsible for handling inbound and outbound leads, qualifying prospects, and supporting the sales team by generating site visits and maintaining strong customer engagement. The role plays a critical part in the real estate sales funnel by ensuring quality lead conversion and excellent customer experience.

• Handle inbound and outbound calls for real estate inquiries.
• Qualify leads based on budget, requirement, location, and purchase intent.
• Ensure timely follow-ups and nurture prospects until site visit stage.
• Maintain accurate lead data and status updates in CRM.

• Explain project details, pricing, offers, and amenities to prospects.
• Address customer queries professionally and confidently.
• Build strong rapport with clients through effective communication.

• Schedule and confirm site visits with interested prospects.
• Coordinate with the sales team to ensure smooth site visit execution.
• Track site visit outcomes and update CRM accordingly.

• Achieve daily and monthly call, follow-up, and site visit targets.
• Share daily activity reports and follow CRM processes strictly.
• Support marketing campaigns and project launches.

• Excellent verbal communication skills in English and Hindi or Telugu.
• Strong persuasion and negotiation abilities.
• Customer-focused and target-driven mindset.
• Basic computer knowledge (CRM, MS Excel).
• Ability to work in a fast-paced sales environment.

• Education: Graduate / Undergraduate (any discipline).
• Experience:
• 0–3 years in real estate pre-sales / telecalling / inside sales preferred.
• Freshers with strong communication skills can also apply.

• Number of calls made and connected
• Lead qualification ratio
• Site visit conversions
• Follow-up adherence
• CRM data accuracy

• Fixed salary + performance incentives
• Structured training and growth opportunities
• Professional work environment
• Exposure to premium real estate projects