Practice Head - Manufacturing - GO/JC/3003/2026

Actively Reviewing

Golden Opportunities

Pune Full-Time 4–8 yrs exp Posted 1 month ago · Apply by Jul 18, 2026

Job Description

Job Description

Roles & Responsibilities

Act as single point of accountability for end-to-end delivery across one or more strategic client accounts

Own multi-service line delivery including solution design, estimation, staffing, and execution

Lead delivery governance, SLA adherence, escalation management, and client communication

Drive delivery excellence, operational efficiency, cost optimization, and continuous improvement initiatives

Own P&L and cost of delivery, including budgeting, forecasting, margin tracking, and productivity improvements

Ensure accurate monthly forecasting (revenue, margin, capacity) and compliance with internal governance

Lead transformation roadmaps aligned to client business outcomes and long-term account growth

Collaborate with practice, solutioning, and presales teams for large deals, renewals, and expansions

Must-Have Skills

Proven expertise in large-scale, multi-service line program delivery

Strong knowledge of project/program management methodologies (Agile, Waterfall, Hybrid)

Experience managing complex global delivery models

Strong P&L ownership experience with revenue, margin, and cost optimization

Skills Required

RolePractice Head - Manufacturing

Industry TypeITES/BPO/KPO

Functional AreaITES/BPO/Customer Service

Required Education Bachelor Degree

Employment TypeFull Time, Permanent

Key Skills