PHI - Senior Quality Assurance Engineer

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Senior Quality Assurance Engineer

Organization: Prudential Health India (note: you will be made the offer from PTSI, but after incorporation you contract will be moved to PHI)

Location: Bangalore

Reporting to: Chief Information Technology Officer, or his DR (direct report)

About PHI

At Prudential Health India (PHI), we are on a mission to make Indians healthier and bridge the country’s health protection gap. As part of a Zero-to-One initiative, PHI is building a greenfield digital health insurance platform designed to deliver empathetic, seamless, and personalized customer experiences.

To help us deliver world‑class, resilient, and high‑quality digital products, we are looking for a Senior Quality Assurance Engineer who thrives in an agile, fast‑paced environment and is passionate about engineering excellence.

The Senior QA Engineer will be responsible for ensuring the quality, reliability, and performance of PHI’s software systems through robust QA practices. This role combines hands-on testing (manual and automation), QA governance, and the ability to proactively identify and mitigate risks across product journeys. You will collaborate closely with product owners, engineers, designers, architects, and cross-functional stakeholders to ensure high-quality releases for a mission‑critical platform.

As a Senior QA, your typical week might include the following.

• Conduct functional, UI, integration, and regression testing to validate application features and workflows.
• Review and validate requirements, functional specifications, and technical designs for completeness and testability.
• Develop and execute comprehensive test plans, test cases, and test scripts aligned to business and technical requirements.
• Validate end-to-end workflows, data flows, and system integrations across PHI’s digital platform.
• Perform regression, sanity, and functional testing in pre-production environments before deployment.
• Lead small QA pods when required, ensuring clarity of work, defect prioritization, and stakeholder alignment.
• Manage defect lifecycle using tools like JIRA and X-Ray, ensuring accurate reporting and timely resolution.
• Ensure adherence to QA governance standards, including test coverage, documentation, and compliance processes.
• Conduct regular QA housekeeping activities—test data management, environment readiness, and audit compliance.
• Apply a proactive mindset in identifying risks, proposing mitigation plans, and improving testing processes.
• Actively participate in Agile ceremonies, product design reviews, and sprint planning sessions.
• Leverage observability tools, logs, and test automation to enhance product quality and reduce defects.
• Use AI tools responsibly to boost productivity in test management, analysis, and automation.
  
  
  

Automation & API Testing Responsibilities

• Build, maintain, and execute automation scripts using Selenium and Python.
• Perform API testing using Postman and JMeter to validate integrations, reliability, and performance.
• Contribute to the development of reusable automation suites, frameworks, and regression packs.
• Integrate automation scripts into CI/CD workflows in collaboration with Platform Engineering and DevSecOps.
  
  
  

You could be the right candidate if you have

• 4–6 years of hands-on experience in QA engineering (manual + automation).
• Strong knowledge of functional testing, UI testing, integration testing, and regression testing.
• Proficiency in API testing and test automation (Selenium, Python).
• Experience with JIRA, X-Ray, Git, and observability platforms.
• Understanding of QA governance, risk-based testing, and proactive defect prevention.
• Familiarity with Agile and Waterfall SDLC methodologies.
• Excellent analytical thinking, communication, and cross‑functional collaboration skills.
• Ability to lead small teams, drive improvements independently, and thrive in a dynamic environment.
• A growth mindset, curiosity, and willingness to learn new tools, techniques, and technologies.
  
  
  

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.