OR Liaison

Job Description

At Good Samaritan Hospital, our OR Liaisons play a vital role in bridging communication between surgical teams, patients, and families—ensuring a seamless, high-quality care experience. As part of one of the region’s most trusted healthcare organizations, you’ll be empowered to make a meaningful impact every day.

Location: Good Samaritan

Schedule: Full time day shift

Incentives & Benefits

We offer competitive shift differentials, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.

• PRN positions not eligible for TriHealth benefits
  
  

https://careers.trihealth.com/what-we-offer/benefits

Minimum Job Requirements

• Highschool Diploma or GED
• No relevant equivalent experience accepted in lieu of degree
• 2-3 years Experience
• CRCST Certification Central Sterile Supply
  
  

Job Overview

This position will provide for the consistency and quality in the processing, assembly, delivery, and usage of surgical instrumentation, and equipment.The Liaison will facilitate the communication between the Surgery Department and the Central Sterile Processing Department to insure the availability and safe processing and handling of specialty surgical instrumentation.

Job Responsibilities

• Communicates with Central Sterile Processing Supervisor and OR Charge RN to assist in the quick turnover of instrumentation needed in the Surgery Department. Keep track of case flow during the day and notify the sterile processing department in advance of additional needs.
• Ensures the availability, handling, processing of specialty instrumentation and equipment needed in the Surgery Department on a daily basis. Responsible for communicating with OR team members and delivering instrumentation to OR rooms throughout the day as the need arises. Assist with the planning and coordination of instrument turnarounds and communicate with the surgical team regarding information that may affect surgery start times.
• Facilitates the communication between OR team members and Central Sterile Processing Departments to minimize OR delays and increase patient, surgeon, and team member experience and satisfaction. Review the accuracy of surgical trays and resolve any discrepancies that may arise.
• Assist Registered Nurse or Certified Surgical Technician in the OR rooms when priority turnover is needed, or issues are identified with instrumentation and/or equipment. Perform data analysis to understand trends and identify operational issues within the Operating room and sterile processing department.
• Assists with managing the needs list for the current and next day's cases. Ensure quality of care by assisting in the cleaning and maintenance of instrumentation
• Knowledgeable of Central Sterile Supply processes and practices. Lead efforts to improve communication between the OR team and sterile processing team. Assist with projects and process improvement initiatives in compliance with policies and procedures, goals, objectives, and initiatives. Responsible for daily auditing and service recovery of quality events.
• Promotes customer service and satisfaction throughout training, education, and resolution of staff and physician issues and concerns.
  
  

Working Conditions

Climbing - Rarely

Concentrating - Consistently

Continous Learning - Consistently

Use of Hands - Consistently

Hearing: Conversation - Consistently

Interpersonal Communication - Consistently

Kneeling - Frequently

Lifting <10lbs - Frequently

Lifting 11-50lbs - Frequently

Lifting 50+lbs - Occasionally

Pulling - Consistenlty

Pushing - Consistently

Reaching - Consistently

Reading - Consistently

Sitting - Occasionally

Standing - Consistently

Stooping - Frequently

Thinking/Reasoning - Consistently

Color Vision - Consistently

Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, We Believe There Is No Responsibility More Important Than To SERVE Our Patients, Our Communities, And Our Fellow Team Members. To Achieve Our Vision And Mission, ALL TriHealth Team Members Are Expected To Demonstrate And Live The Following

Serve: ALWAYS…

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
  
  

Excel: ALWAYS…

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
  
  

Respect: ALWAYS…

• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
  
  

Value: ALWAYS…

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
  
  

Engage: ALWAYS…

• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community