Operations Manager

Company Description

ASBM Education Services has been at the forefront of educational excellence for over 14 years, delivering transformative learning solutions worldwide. Focused on fostering growth, ASBM provides tailored initiatives to meet the unique needs of students, professionals, corporate organizations, and institutions. With a commitment to continuous training and development, ASBM leverages industry-specific expertise to empower individuals and organizations. We believe that education is the foundation for meaningful change and strive to support learners in achieving their best.

Job Role

We are seeking an experienced and result-oriented Operational Manager with 10+ years of experience to drive process excellence, and enhance organizational performance. The candidate will also play a key role as a mentor, guiding teams and ensuring continuous improvement through structured planning and review mechanisms.

Key Responsibilities:

• Conduct performance evaluations and monitor team productivity
• Perform process audits, functional audits, and document audits
• Develop plans of action based on audit findings and performance gaps
• Ensure effective implementation of action plans across departments
• Conduct regular implementation reviews and track progress against goals
• Identify operational gaps and drive continuous improvement initiatives
• Mentor and guide team members to enhance performance and professional growth
• Lead and manage teams, ensuring strong coordination and accountability
• Prepare and present operational and performance reports to management

Qualifications:

• Bachelor’s degree in Business Administration, Management, or related field
• MBAs will be an added advantage
• Minimum 10 years of experience in operations and administration

Required Skills:

• Strong leadership, mentoring, and team management abilities
• Excellent analytical and problem-solving skills
• Expertise in audit processes and operational improvements
• Strong planning, execution, and review capabilities
• Effective communication and interpersonal skills
• Ability to manage multiple priorities and meet deadlines
• Proficiency in MS Office and reporting tools