Operations & Growth Associate (1–2 Years Experience)

Location: Noida

Company: Mosha Health

Experience: 1–2 years

Mosha Health is a fast-growing health startup focused on solving gut health issues like bloating, acidity, IBS, and constipation through nutrition, lifestyle, and holistic health solutions. We work directly with customers through digital channels and wellness products.

We are looking for a high-ownership generalist who enjoys wearing multiple hats across operations, customer engagement, and marketing.

This is a hands-on execution role where you will support day-to-day operations, customer communication, and marketing initiatives. You will work directly with the founder and help ensure things run smoothly across multiple functions.

Customer Communication & Sales Support

• Respond to customer inquiries on WhatsApp, Instagram, and other platforms
• Send bulk messages to customer lists for promotions and product launches
• Follow up with leads and assist in converting them into customers
• Handle basic customer queries regarding products and orders

Operations & Coordination

• Coordinate with vendors and suppliers
• Visit vendor offices when required to collect samples or materials
• Assist with order tracking, logistics coordination, and operational tasks
• Help maintain customer and order data

Marketing Support

• Assist with marketing campaigns and promotions
• Coordinate with freelancers (designers, developers, etc.)
• Help update website content or product listings
• Support execution of marketing initiatives and experiments

General Startup Support

• Handle miscellaneous tasks required to keep operations running smoothly
• Help with research, coordination, and execution of new initiatives

• 1–2 years of experience in operations, marketing, customer support, or startup roles
• Strong communication skills (especially on chat/WhatsApp/ spoken)
• Highly organized and proactive
• Comfortable with fast-paced startup environments
• Willing to handle both desk work and occasional field tasks
• Basic familiarity with tools like Google Sheets, WhatsApp Business, and website CMS is a plus

• Someone reliable, resourceful, and detail-oriented
• Someone who enjoys solving problems and getting things done
• Someone excited to work closely with the founding team
• B. Tech or BBA