Operations / Business Development Officer – Facility Management

Experience Required: 2+ Years

Industry: Facility Management / Hospitality / Support Services

Location: Ahmedabad-Gujarat

We are a growing Facility Management and Hospitality Services company providing professional services such as security services, housekeeping, manpower support, and hospitality management. We are continuously expanding our services and looking for a dynamic professional who can manage operations while also supporting business development and client relations.

We are seeking a proactive and result-oriented Operations / Business Development Officer with at least 2 years of experience in facility management services. The candidate will be responsible for client coordination, operational management, marketing activities, and exploring new business opportunities, while maintaining strong relationships with existing clients.

Operations Management

• Manage day-to-day operations of facility management services such as housekeeping, security, and hospitality support.
• Ensure smooth service delivery at client locations.
• Coordinate with field staff, supervisors, and management.
• Monitor service quality and resolve operational issues.

Client Relationship Management

• Act as the primary point of contact for clients.
• Maintain strong professional relationships with existing clients.
• Handle client queries, complaints, and service feedback.
• Ensure client satisfaction and contract compliance.

Business Development

• Identify and explore new business opportunities.
• Approach potential clients for facility management services.
• Assist in preparing proposals, quotations, and presentations.
• Support marketing initiatives to expand company services.

Marketing & Growth

• Conduct market research to identify new sectors requiring facility services.
• Promote company services such as hospitality, manpower supply, security, and housekeeping.
• Participate in networking, meetings, and site visits with prospective clients.
  

• Strong communication and interpersonal skills
• Client handling and relationship management
• Basic knowledge of facility management operations
• Sales and marketing orientation
• Problem-solving and leadership skills
• Ability to work independently and manage multiple responsibilities
  

• Graduate in Business Administration / Hospitality / Management or related field (preferred)
• Minimum 2+ years of experience in Facility Management, Hospitality, or Support Services industry
  

• Experience in security services, housekeeping, or manpower supply companies
• Ability to develop new clients and maintain long-term relationships
• Good negotiation and presentation skills

📩 Interested candidates can send their CV on [email protected]