On Board Host

Actively Reviewing the Applications

SSP UK & Ireland

India Full-Time On-site

Posted 2 days ago • Apply by June 15, 2026

Job Description

On-Board Host for TransPennine Express (TPE) at Manchester Station.

Pay Rate: £13.65 per hour.

Hours: Full Time (39 hours)

Shifts: Rotational shifts between 4:30am and 11:30pm. Working flexibly across weekdays, weekends, Bank and public holidays.

Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

Ideally you will have at least 2 years working experience gained in a Customer Facing role within the Retail Leisure & Hospitality Industry.

Full Training will be provided.

As An On Board Host You’ll

Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs and offering accurate details on services, ticketing, platforms, and potential disruptions.
You can claim up to 50 rover tickets for TPE network rail for family & friends.

WHY JOIN AS ON BOARD HOST?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

Discounted Meal while on shifts.
Employee Discounts.
Friends and Family Discount App.
Award-winning training, apprenticeships and development programs.
Health & Wellbeing Support.
Referral Rewards: Get rewarded with £400 for successful referrals.
Holiday Allowance: 28 days holiday pro rata, inclusive of Bank Holidays.
Rewards & Recognition such as RG Stars, Extra Mile Vouchers, and more.
Travel and Leisure Pass: Duty and Leisure pass for TPE after probation.

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as On Board Host.

Please note that if your application is successful, you will be required to complete a DBS check.

Rail Gourmet is proud to be an equal opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.