Network Architect- F5 (ASM-LTM) & Palo Alto

Company Description

Founded in 2010, Pansoft Technologies LLC is a global Information Technology products, consulting, and services organization. With a strong presence in regions such as the Middle East, the USA, Europe, and Asia, the company partners with industry leaders like Oracle, Salesforce, AWS, and Microsoft. Committed to delivering innovative technology solutions, Pansoft is powered by a team of over 100 skilled professionals dedicated to customer success. The company serves a diverse range of industries, focusing on empowering businesses with scalable and efficient IT services.

Role Description

This is a full-time on-site role based in Pune Division for a Network Architect specializing in F5 (ASM-LTM) & Palo Alto. The Network Architect will design, implement, and optimize network solutions, ensuring scalability, security, and reliability. Daily responsibilities include configuring and maintaining F5 Big-IP solutions (ASM/LTM), managing Palo Alto Networks' firewalls, troubleshooting network issues, and contributing to the organization’s overall network architecture strategy. Collaboration with cross-functional teams to enhance network performance and security is a key aspect of this role.

Job Description – Network Architect (Managed Services)

Palo Alto | Fortinet | F5

Role Summary

Architecture & Service Design

• Define standard reference architectures for managed firewall, SD-WAN, VPN, WAF, and load-balancing services.
• Design multi-tenant, scalable, repeatable architectures across customers.
• Own HLD/LLD templates used by delivery and operations teams.
• Ensure architectures align with SLA, RTO, RPO, and supportability constraints.

Platform Ownership (Critical)

• Act as technical owner for:
• Palo Alto (NGFW, Panorama, VM-Series)
• Fortinet (FortiGate, FortiManager, FortiAnalyzer, SD-WAN)
• F5 BIG-IP (LTM, ASM/WAF, APM)
• Define:
• HA standards
• Upgrade and patching strategy
• Backup and rollback models
• Eliminate snowflake deployments.

Operations & Escalation

• Serve as  escalation point (L3) for complex incidents.
• Perform root cause analysis (RCA) for P1/P2 incidents.
• Fix architecture-level problems, not symptoms.
• Reduce recurring incidents through design correction.

SLA & Service Governance

• Design services to meet or exceed SLAs (availability, latency, security).
• Define KPIs and SLOs for network and security services.
• Participate in:
• Service reviews
• Incident reviews
• Customer technical governance calls

Multi-Customer & Multi-Vendor Complexity

• Handle dozens of customer environments with different constraints.
• Design coexistence of Palo Alto + Fortinet + F5 in shared environments.
• Balance security, cost, and operability — not vendor purity.

Required Experience (Hard Filters)

You must have:

• 10+ years in network/security engineering
• 5+ years in managed services or MSP environment
• Proven ownership of 24×7 production environments
• Deep hands-on experience with:
• Palo Alto Networks
• Fortinet
• F5 BIG-IP
• Strong routing expertise: BGP, OSPF
• Real-world troubleshooting experience under SLA pressure

Certifications (Strongly Preferred):

• PCNSE
• NSE 7 / NSE 8
• F5-CA / F5-CTS