MSF Trainer

Actively Reviewing

Masadir

Bengaluru Full-Time 2–4 yrs exp Posted 14 hours ago · Apply by Sep 14, 2026

Job Description

Job Summary (List Format): MSF Trainer Karnataka

Role Purpose

To lead and deliver training and development programs for Levi s EBO teams in Karnataka, enhancing product knowledge, customer service, and retail performance to support business KPIs and foster a strong learning culture.

Key Responsibilities

Training Delivery & Planning
Conduct regular in-store and virtual training across Levi s stores.
Deliver structured modules on products, customer service, grooming, and brand guidelines.
Train on selling techniques and brand communication.
Align training schedules with business needs in coordination with Operations.
LMS / Course Assignment & Completion Tracking
Assign mandatory and role-specific courses via LMS or manual trackers.
Track and ensure course completion by store teams.
Maintain documentation and compliance records for all trainings.
Training Needs Identification & Skill Development
Identify training needs with Store and Cluster Managers.
Conduct refresher sessions and development workshops based on performance gaps.
Promote continuous learning in retail fundamentals, customer interaction, and up-selling.
Reporting & Feedback
Submit weekly/monthly reports on training activities, participation, and outcomes.
Collect post-training feedback and recommend improvements.
Share actionable insights with Operations and HR teams.

Additional Key Responsibilities (Appraisal Support)

Onboarding & Induction Support
Collaborate with HR for onboarding new staff.
Deliver post-onboarding training on brand values and customer experience.
Ensure new hires complete training within the first month.
Manpower Coordination & Training Records
Work with HR/Store Managers to maintain updated manpower and training data.
Keep accurate, audit-ready training trackers by role and tenure.
Team Engagement & Energy-Building
Support HRBP with training-led engagement and energizer sessions.
Participate in knowledge-sharing events and foster collaborative learning.
Encourage positive morale through learning-focused initiatives.

Skills & Experience Required

2 4 years experience in training delivery within fashion retail/lifestyle brands.
Graduate or Postgraduate; training/HR certifications preferred.
Excellent communication and facilitation in Kannada, English, and Hindi.
High energy, approachable, and people-development focused.
Proficient in LMS, digital learning tools, and MS Office.
Strong understanding of customer service and retail KPIs.