Microsoft Dynamics 365 CRM Developer

Job Summary

The primary objective of this role involves customizing and implementing D365 CRM, handling integrations, and

supporting business requirements. The ideal candidate should have strong technical skills, problem-solving

ability, and experience in CRM customizations, plugins, and workflows, ensuring efficient and scalable solutions.

Key Responsibilities

• Design, configure, and customize Dynamics 365 CRM components including security models, entities,
  
  

relationships, and UI elements (forms, views, dashboards).

• Develop and implement business rules, workflows, plugins, and custom workflow activities.
• Work with CRM SDK, publishers, and data modelling to build scalable solutions.
• Integrate Dynamics 365 with third-party systems using CRM APIs and technologies such as C#, Power
  
  

Automate, SSIS, etc.

• Design and generate reports using OOB reports, SSRS (FetchXML based), and Power BI.
• Leverage Power Platform tools including Power Automate and Power Apps for process automation and
  
  

app development.

• Manage solution lifecycle including managed/unmanaged solutions and patches.
• Develop custom extensions and web applications on Dynamics 365 using JavaScript, HTML, and CSS.
• Provide technical design inputs and support data migration, mapping, and imports using standard CRM
  
  

APIs.

• Collaborate with stakeholders to deliver scalable and efficient CRM solutions.
  
  

Skills & Qualifications

• 4–6 years of experience in Dynamics 365 CRM development and customization.
• Strong understanding of CRM architecture, SDK, and data modeling concepts.
• Hands-on experience in plugins, workflows, integrations, and Power Platform tools.
• Proficiency in C#, JavaScript, HTML, CSS, and related technologies.
• Experience in reporting tools such as SSRS and Power BI.
• Knowledge of solution management and deployment processes.
• Exposure to Field Service and CRM Portals is an added advantage.
• Strong problem-solving and communication skills.
  
  

Certifications (Preferred)

• Microsoft Dynamics 365 + Power Platform Solution Architect
• Microsoft Power Platform Developer
• Microsoft Dynamics 365 Sales
  
  

Additional Tools (Good to Have)

• Click Dimensions
• Ingenius Call Center
• TIBCO
• Git Hub for Copilot
• Copilot Studio
  
  

Skills: data,microsoft dynamics,microsoft dynamics 365,plugins,c,microsoft,dynamics,crm