Merchandising & Communications Associate

Chennai | Full-time | 4–8 Years Experience

**Immediate Joiners Preferred**

About Srivathsa Industries

Srivathsa Industries is a premium woven leather goods manufacturer known for craftsmanship, sustainability, and global compliance standards. As we grow, we are strengthening our merchandising and digital wholesale capabilities.

Role Overview

We are looking for a Merchandising & Communications Associate to manage order coordination and act as the key communication link between customers and internal teams. This role combines merchandising execution with digital catalog management to ensure smooth workflow from order confirmation to dispatch.

Key Responsibilities

• Issue and manage work orders with clear specifications and timelines
• Track production status and ensure timely dispatch
• Coordinate sampling and bulk order execution
• Maintain documentation for orders and shipments
• Act as primary liaison between clients and internal teams
• Draft professional email communications and follow-ups
• Manage digital product catalog uploads and updates
• Track purchase orders, payments, and related documentation
• Ensure data accuracy across systems and departments

Qualifications

• 2–6 years experience in merchandising (leather export preferred)
• Strong Excel and ERP/MIS knowledge
• Excellent written and verbal communication skills
• Detail-oriented with strong coordination ability