Manager - Supply Chain (Export Logistics)

Job Title

Manager - EM Demand & Distribution Planner

Job Grade

NA

Department

Supply Chain

FLSA Classification

NA

Manager’s Job Title

EM Demand & Distribution Planning Lead

Department Head Title

Global Supply Chain Head

Does This Position Have Any Direct Reports?

No

Job Summary

Job Description Approval Date:

• The role will be responsible for demand planning for the EM business and will work closely with the sales & marketing, customer service and logistics teams towards ensuring impeccable customer service through accurate forecasting and effective inventory management
  
  

Areas of Responsibility

Strategic (Frequency: 6 months)

• Provide long term forecasts for annual budgets and long range planning
• Support identified CTS improvement initiatives for products across portfolios
• Perform market analysis leveraging IMS data, customer contracts etc.
• Revise FG inventory norms and take sign off from business head
• Coordinate with sales and marketing team and distribution team to capture voice of customer and monitor customer service levels
• Plan and execute initiatives / interventions based on customer feedback to enhance customer satisfaction
• Collaborate with the Global Supply Planning team & Central Supply Planners for DF Global Plants for long range capacity planning for respective plants
  
  

Operational (Frequency: Monthly)

• Create base forecast based on statistical sales data (primary & secondary) and market intelligence
• Facilitate bottom up forecasts creation
• Discuss base forecast and bottom up forecasts with sales & marketing team and develop consensus forecast
• Upload consensus forecast in system and share with Supply Planning Team
• Maintain hygiene and integrity of master data (inventory norms, transit lead time, outdated forecasts / orders, potential expiry / expired stock, unwanted sales orders / open deliveries, NPL indicators)
• Review production plans prepared by supply planners by assessing impact on FG inventory across the pipeline
• Share inputs on fine-tuning the production plans based on prioritization among SKUs
• Represent the respective portfolio from a demand planning perspective in the pre-S&OP and S&OP fora
• Escalate cases of sudden additional/reduction in demand with back-up analysis to the demand & distribution planning head
• Monitor FG inventory across the pipeline (market warehouse, in-transit & plant) and fine-tune their FG inventory norms every 6 months
• Monitor slow and non-moving inventory and drive initiative to liquidate the same with respective sales teams
• Review monthly and weekly dispatch plans shared by dispatch teams
• Track dispatches from the warehouse and suggest change in mode as required
• Share market-relevant inputs to IMPULSE team and co-ordinate demand side activities for new product launches
• Participate in monthly IMPULSE NPL meetings and drive key actions identified to ensure smooth transition of new products to stable commercial products
• Deliver on key supply chain metrics (Customer OTIF, Forecast Accuracy, Pending order, FG inventory, Air : Sea ratio, FG inventory write-off) and drive improvements based on root cause analysis
  
  

Key performance metrics

• Customer OTIF (On time in full)
• Lost Sales
• Forecast Accuracy
• Mode (Air : Sea) mix
• Inventory Days- FG and RM/PM (as per scientific norms)
• On-time FG dispatch
• Write-off costs
• Adherence to agreed timelines for S&OP process
• Adherence to agreed timelines for NPL (on Supply Chain activities)
  
  

Work Conditions

NA

Physical Requirements

NA

Travel Estimate

Up to 30 %

Education and Job Qualification

• Masters (MBA, MS) degree in Operations Management, BE in Mechanical/Production engineering/B. Pharm/M. Pharm
  
  

Experience

• 8-10 years of experience with 3-4 years in demand planning and inventory management
• Holding mid-management in at least 1 area (and having exposure to at least 2 areas) out of:
• Demand Planning
• Supply Planning
• Sales & Marketing
  
  

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees as assigned to this job. Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent(s).