Manager - Employee Relations

Position: Manager - Employee Relations Manager
Location: Bangalore /Pune/Gurgaon
Department: Human Resources 
Reports To:  Senior Director- HR Head (India) 

 About the Role 

The Employee Relations (ER) Manager would be responsible for fostering a positive and compliant work environment by managing employee relations, conflict resolution, disciplinary processes, and compliance with India labor laws. This role acts as a key advisor to business leaders and HRBPs on matters related to employee conflicts, grievances, code of conduct and organizational policies.

Key Responsibilities:

Employee Relations & Conflict Management

• Serve as the primary point of contact for complex employee relations issues, grievances, and disciplinary matters.


• Conduct fair and timely investigations into complaints (harassment, misconduct, policy violation, etc.).


• Advise and train HRBPs on complex issues related to company policies, disciplinary actions, and grievance procedures.


• Facilitate resolution of workplace conflicts to ensure a healthy, productive environment.


• Conduct employee trainings related to code of conduct and workplace safety

Compliance & Legal

• Ensure adherence to all applicable Indian labor laws (Shops & Establishments Act, ID Act, POSH Act, etc.).


• Partner with legal team to mitigate risk and maintain statutory compliance.


• Maintain documentation and reports related to disciplinary actions and investigations.


• Support internal audits and labor inspections.


• Support sustainability, ESG and related certification readiness

Policy Development & Implementation

• Develop, review, and update HR policies in alignment with legal requirements and best practices.


• Conduct employee awareness and training programs on HR policies and workplace ethics.

Reporting & Analytics

• Maintain accurate ER data and metrics


• Prepare periodic reports for leadership on compliance status, and employee conflicts, grievance completion.

Qualifications & Skills 

Skills:

• Strong knowledge of Indian labor laws and employment regulations.


• Ability to handle confidential and sensitive matters with integrity.


• Ability and intent to work in a fact paced environment

Experience: 

• 10-14 years of solid HR experience including at least 3+ years of experience in ER role with independent charge of a large business unit 


• At least 5+ years in IT services or consulting services companies 


• Masters/MBA in Human Resources 

Why Join Us? 

• Impact: Directly shape company culture and business outcomes 


• Growth: Access to leadership development and career advancement 


• Innovation: Work with cutting-edge HR tools and strategies