Managed Services Oracle Supply Chain - Costing, OM, Inventory

Role: Oracle Cloud SCM Functional Consultant

Exp: 6 to 15 Years

Location: Bangalore , Chennai, Pune, Noida

Modules: Costing, OM, Inventory, Redwood

Note: It’s a support project.

POSITION SUMMARY

Job Description

• 10 years total experience; 5+ years in Oracle Cloud SCM ( Costing, OM, Inventory).
• Strong hands-on experience in transitioning Procurement and SCM modules to Redwood UI.
• 2+ years in support services for the above modules (or similar).
• Proven expertise and hands-on experience in incidents and service requests, including configuration changes and enhancements, across at least 2 of the 3 modules (Costing is must).
• Module expertise:
• Cost Management/Cost & Receipt Accounting: Manages item costing, cost structures, and cost books using standard, average, or actual costing methods. Tracks material, overhead, and resource costs while ensuring accurate valuation of inventory and transactions. Handles cost accounting, cost adjustments, and periodic cost updates, with integration to Inventory, Procurement, and Manufacturing for real-time cost capture. Supports month-end closure issues, cost analysis, Receipt Accounting Accrual process, Accrual reconciliation, variance tracking, and financial reconciliation.
• Order Management (OM): Handles end-to-end order orchestration, pricing, sourcing, scheduling, holds, and approvals. Integrates with shipping and inventory to manage fulfillment, ship confirm, and order changes.
• Inventory: Manages item attributes/templates, organization structures, UOMs, reservations, and various stock movements. Oversees transfers, adjustments, physical inventory, cycle counts, and on hand accuracy. Product Management (PIM).
• Must have strong hands-on experience in transitioning Oracle SCM and procurement modules from classic UI to Redwood UI, with various configurations involved and VBS (Visual Build Studio) customizations.
• Having exposure to other SCM modules, such as supply chain execution and planning, would be an additional advantage.
• Experience with OTBI/BI Publisher reporting.
• Bachelor’s in IT, Business, or related field.
• Oracle ERP functional knowledge; at least one Level 2 certification preferred.
• Strong analytical, problem‑solving, communication, and interpersonal skills.
• Team-oriented with strong organizational and time‑management abilities.
• Customer-centric mindset with commitment to high‑quality service.
• Knowledge of ITIL or service management frameworks.
• Additional Job Description

Additional Job Description

• Serve as SME for L2/L3 support, including incident resolution, service requests, configuration changes, and enhancements.
• Manage day‑to‑day operations of managed services and ensure timely issue resolution.
• Troubleshoot and resolve issues for Oracle-managed services teams.
• Maintain strong client relationships and ensure high satisfaction.
• Monitor service performance metrics and support continuous improvement initiatives.
• Collaborate with cross-functional teams for smooth service delivery.
• Stay updated on Oracle Cloud releases and industry trends.
• Support SLA management and compliance.
• Prepare regular performance and client satisfaction reports.