Major Incident Manager

Greetings from Tata Consultancy Services!!

We are hiring for Major Incident Management!!

Experience: 6-10 years

Location: Kolkata

Required Technical Skillset:

- Strong leadership and decision-making ability under pressure.

- Excellent verbal and written communication skills for executive-level reporting.

- Solid understanding of ITIL v4 processes, particularly Incident, Problem, and Change Management.

- Ability to manage multiple concurrent major incidents in a global 24x7 environment.

- Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or JIRA Service Management.

- Strong analytical, coordination, and documentation skills.

Date of Interview: 16-Jan-2026(Friday)

Mode of Interview: Virtual

TCS Eligibility Criteria:

• BE/B.Tech/MCA/M.Sc./MS with minimum 3 years of relevant IT-experience post Qualification.
• Only Full-Time courses would be considered.
• Candidates who have attended TCS interview in the last 1 month need not apply