Bestkaam Logo
eSupport (UK) LTD Logo

Learning & Talent Administrator

Actively Reviewing the Applications

eSupport (UK) LTD

On-site
Posted 1 day ago Apply by June 8, 2026

Job Description

JOB ROLE: Learning and Talent Administrator

BUSINESS FUNCTION: People

GRADE: CS3

SALARY: £24,904 for the first 6 months and then goes up to £30,295

ROLE TYPE: Based at Manchester St James Building willing to travel to train care centers and other Academy sites on request

HOURS: 35 per week

Are you an organised, proactive administrator who thrives in a fast-paced environment? Do you enjoy being at the heart of coordination, communication and continuous development? If so, wed love to hear from you.

At Northern Trains Limited, were looking for a Training Administrator to provide comprehensive support to our Learning & Talent teams across the Northern network.

About The Role

As a key contact point for trainers, learners, internal teams and external stakeholders, youll play a vital part in delivering high-quality training and development services.

You Will

  • Coordinate assessments, training sessions and development programmes
  • Support timetabling, resource planning and course scheduling
  • Manage course logistics including joining instructions, room bookings and equipment
  • Maintain and update training records, systems and certifications
  • Produce accurate reports and KPI data from training systems
  • Liaise with external suppliers, raise purchase orders and ensure timely payment processing
  • Support meetings, including minute taking
  • Work collaboratively with Apprenticeship and Training teams to ensure accurate data sharing

This is a varied and rewarding role that requires strong organisational skills, attention to detail and the ability to manage multiple priorities in a reactive environment.

What Were Looking For

Were seeking someone who is:

Highly organised and detail-focused

Confident using Microsoft Word, Excel and PowerPoint

A strong communicator (written and verbal)

Able to work independently and as part of a team

Experienced in maintaining accurate records and producing reports

Professional, trustworthy and able to act with integrity

Experience in training administration, scheduling or working in a learning environment.Must be within a 1-hour commute.

Whats In It For You? At Northern, We Dont Just Value Our People - We Go The Extra Mile To Support Them. Heres a Taste Of What You Can Look Forward To

  • Free Travel: Unlimited free travel for you, your partner, and your dependents on Northern services. Plus up to 75% discount on other networks in the UK and Europe.
  • Generous Pension Scheme: We top up your contributions by 1.5 times.
  • Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.
  • Cycle to Work Scheme: Save up to 42% on a bike and spread the cost.
  • Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered.
  • Employee Assistance Programme: 24/7 support for family, lifestyle, and more.
  • Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business youre in.
  • Recognition: We know how important it is to show how much we appreciate our people. Thats why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day.

Why Northern? Were more than just a train operator. Were the heartbeat of the North connecting communities, creating opportunities, and driving sustainable growth. With 2,500 trains running daily, were on a mission to improve rail travel and enhance the customer experience while protecting the environment. Back in 1825, the first passenger train set off in the North of England, beginning a journey that would transform travel across the world. Weve recently celebrated 200 years of the modern railway and, as we reflect on that legacy, our focus is now on the future as Great British Rail takes shape. Join us at this pivotal moment in rail history and play your part in our journey. A place for everyone The best journeys happen when everyone feels welcome on board. At Northern, we dont just move people from A to B were building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if thats something you need. Were also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, well always offer an interview. We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment. No matter your background, experience, or whether you call it a bap, barm, or cob theres a place for you here in the railway.

LNKD1_UKTJ
Check Qualification

Quick Tip

Customize your resume and cover letter to highlight relevant skills for this position to increase your chances of getting hired.