Key Accounts Manager - Online distribution

Position Overview

We are seeking a dynamic and results-driven Key Account Manager to spearhead our e-commerce partnerships and drive strategic business growth across Purplle's house of brands. This role demands a strategic thinker with exceptional communication skills, analytical prowess, and an unwavering commitment to excellence in stakeholder management and business delivery.

Key Responsibilities:-

Strategic Account Management

Partnership Development: Build and nurture long-term strategic relationships with key e-commerce platforms and retail partners

Business Planning: Develop comprehensive account strategies aligned with company objectives and market opportunities

Revenue Growth: Drive top-line growth through strategic initiatives, promotional planning, and category expansion

Market Analysis: Conduct deep-dive analysis of market trends, competitor activities, and consumer behavior to inform strategy

Stakeholder Management & Communication

Relationship Excellence: Serve as primary liaison between internal teams and external partners, ensuring seamless communication

Executive Engagement: Present business cases, performance reviews, and strategic recommendations to senior leadership

Cross-functional Collaboration: Partner with marketing, supply chain, finance, and product teams to deliver integrated solutions

Conflict Resolution: Navigate complex stakeholder dynamics and resolve issues with diplomacy and strategic thinking

Operational Excellence & Follow-through:

Project Management: Lead end-to-end execution of promotional campaigns, product launches, and strategic initiatives

Performance Marketing Monitoring: Track and analyze KPIs, On-platform Advertisement metrics, and account health indicators with precision

Process Optimization: Identify and implement process improvements to enhance efficiency and business outcomes

Quality Assurance: Ensure all deliverables meet the highest standards of quality and timeliness

Required Qualifications

Education & Experience

• Master's degree in Business Administration, Marketing, Commerce, or related field
• 4-7 years of experience in key account management, preferably in e-commerce or FMCG
• Proven track record of managing large-scale partnerships and driving revenue growth
• Core Competencies *
  
  

Communication & Interpersonal Skills

• Exceptional verbal and written communication with ability to influence at all organizational levels
• Presentation mastery - comfortable presenting to C-suite executives and external stakeholders
• Active listening skills with ability to understand complex business needs
• Cultural sensitivity for managing diverse stakeholder groups
  
  

Analytical & Strategic Thinking

• Advanced Excel proficiency with strong data analysis and visualization capabilities
• Financial acumen - comfortable with P&L management, budgeting, and ROI analysis
• Strategic planning expertise with ability to translate insights into actionable business plans
• Problem-solving mindset with structured approach to complex challenges
  
  

Ownership & Execution Excellence

High degree of ownership with accountability for outcomes and results

Meticulous follow-up skills ensuring no detail is overlooked

Project management capabilities with experience managing multiple priorities

Results orientation with track record of meeting and exceeding targets

Key Success Traits:-

Leadership Qualities

• Strategic Vision: Ability to see the bigger picture while managing tactical execution
• Influence Without Authority: Skill in driving results through collaboration and persuasion
• Resilience: Thrives in fast-paced, high-pressure environments
• Adaptability: Quickly adjusts strategies based on market dynamics and business needs
  
  

Relationship Management

Trust Building: Establishes credibility and long-term partnerships

Emotional Intelligence: Reads situations and responds appropriately

Negotiation Skills: Achieves win-win outcomes in complex negotiations

Customer Centricity: Maintains focus on delivering value to partners and end consumers

Key Performance Indicators

Revenue growth and target achievement across managed accounts

Partnership satisfaction scores and relationship health metrics

Process efficiency improvements and cycle time reduction

Strategic initiative success rate and business impact

Stakeholder engagement scores and feedback ratings

What We Offer

Career growth opportunities within a rapidly expanding beauty ecosystem

Dynamic work environment with exposure to industry-leading practices

Learning and development programs to enhance professional skills

Collaborative culture that values innovation and excellence

About Company

Founded in 2011, Purplle has emerged as one of India’s premier omnichannel beauty destinations, redefining the way millions shop for beauty. With 1,000+ brands, 60,000+ products, and over 7 million monthly active users, Purplle has built a powerhouse platform that seamlessly blends online and offline experiences.

Expanding its footprint in 2022, Purplle introduced 6,000+ offline touchpoints and launched 100+ stores, strengthening its presence beyond digital. Beyond hosting third-party brands, Purplle has successfully scaled its own D2C powerhouses—FACES CANADA, Good Vibes, Carmesi, Purplle, and NY Bae—offering trend-driven, high-quality beauty essentials.

What sets Purplle apart is its technology driven hyper-personalized shopping experience. By curating detailed user personas, enabling virtual makeup trials, and delivering tailored product recommendations based on personality, search intent, and purchase behavior, Purplle ensures a unique, customer-first approach.

In 2022, Purplle achieved unicorn status, becoming India’s 102nd unicorn, backed by an esteemed group of investors including ADIA, Kedaara, Premji Invest, Sequoia Capital India, JSW Ventures, Goldman Sachs, Verlinvest, Blume Ventures, and Paramark Ventures.

With a 3,000+ strong team and an unstoppable vision, Purplle is set to lead the charge in India’s booming beauty landscape, revolutionizing the way the nation experiences beauty.