Key Account Manager (Social Media Agency)

About the Role: MediaX is looking for a Key Account Manager (Social Media) to lead content strategy and brand growth across multiple accounts.

This role sits at the intersection of content, strategy, client management, and execution. You will be responsible for shaping brand narratives, leading content direction, managing client relationships, and ensuring campaigns translate into measurable business outcomes.

We are looking for someone who can think strategically, communicate confidently, and take ownership from idea to execution.

Key Responsibilities:

• Lead content strategy and planning across multiple brands
• Own monthly content calendars, campaign planning, and content direction
• Act as the primary point of contact for client communication and relationship management
• Translate business objectives into content that drives awareness, engagement, and growth
• Collaborate with designers, videographers, creators, and influencers to deliver high-quality content
• Review and refine creative output to ensure consistency, quality, and performance
• Track content performance and present actionable insights through reports and presentations
• Identify growth opportunities, campaign ideas, and platform-specific strategies
• Stay updated on industry trends, consumer behaviour, and platform changes to keep brands ahead of the curve

Requirements:

• 5+ years of experience in social media, content strategy, or integrated marketing roles within an agency environment
• Strong understanding of content strategy, audience behaviour, and social media platforms
• Proven experience managing multiple brands and stakeholders simultaneously
• Excellent communication, presentation, and client management skills
• Ability to think strategically while maintaining strong execution standards
• Comfortable creating presentations, content briefs, and strategy documents
• Familiarity with Canva and modern content creation tools
• Confident on camera when required for content, pitches, or client interactions
• Strong sense of ownership, accountability, and attention to detail

Why Join MediaX?

• Work directly with founders, decision-makers, and ambitious brands
• Lead strategy, not just execution
• Build campaigns that impact real business growth, not vanity metrics
• Take ownership of accounts and drive meaningful outcomes
• Be part of a fast-growing agency where strong performers are given significant responsibility and room to grow

How to Apply?

Send your resume and portfolio to:

[email protected]

Subject Line: Application – Key Account Manager (Social Media Agency)

This role is ideal for someone who enjoys ownership, moves fast, and wants to build brands rather than simply manage social media pages.