International Business Development Executive

Job Description

International Sales & Business Development / Executive

Job Description

Grainville India is a fast-growing rice processing and export company. Supplying premium Indian rice to buyers across the Middle East, Africa, Europe, USA, and other global markets.

We are looking for a Telecalling / Customer Support Executive who will support our international sales team through calling, follow-ups, customer coordination, and CRM updates. This is a non-target-based role, focused on communication, coordination, and support—not direct sales closure.

Role Summary

• Handle outbound and inbound calls with international buyers and prospects
• Support sales and export teams through regular follow-ups and customer coordination
• Act as a communication bridge between buyers, sales team, and internal departments
• Maintain accurate customer records and call updates in CRM
  
  

Industry & Role Details

• Industry: Rice Export / Food Processing / Agro Commodities
• Functional Area: Customer Support / Sales Support
  
  

Requirements

Key Responsibilities

• International B2B sales calls to overseas buyers (importers, distributors, wholesalers).
• Lead generation and order conversion for rice export products.
• Follow-up with international buyers via calls, WhatsApp, and email.
• Explain rice varieties, specifications, packaging options, pricing, payment terms, and shipment details.
• Maintain and update Zoho CRM with leads, follow-ups, and buyer communication.
• Prepare and manage Excel sheets for buyer database, sales pipeline, and lead tracking.
• Coordinate with shipping lines, freight forwarders, inspection agencies, and internal teams.
• Handle buyers across multiple international time zones.
• Ensure accurate reporting, follow-ups, and sales documentation.
  
  

Candidate Profile

• Experience in international
• sales / export sales of rice or food/agro commodities (mandatory).
• Strong English communication skills (spoken and written).
• Comfortable with cold calling and proactive sales outreach.
• Working knowledge of Zoho CRM, MS Excel, and export sales processes.
• Experience dealing with importers, distributors, traders, and wholesalers.
• Target-driven, disciplined, and detail-oriented.
  
  

Industry & Role Details

• Industry: Food Processing / Rice Export / Agro Commodities
• Functional Area: Sales / Business Development
• Role Category: International Sales Executive
• Employment Type: Full Time, Permanent
  
  

Why Join Grainville India

• Growing export-focused organization
• Direct exposure to global buyers and markets
• Competitive salary+ incentives/ Long-term growth for high performer
  
  

Benefits

Company Address

Address : Office Number: 519, 5th Floor, Sun city Success Tower, Golf Course Extension Road, Sector 65, Gurugram, Haryana, India.

Employee Benefits

• Salary Growth
• Career Growth
• Paid Leave
• Medical Benefits
• Provident Fund (PF)
• Leave Encashment
  
  

For Quick Response

Mobile: +91 92203 41005

Email : [email protected]

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