Job Description

Job Title: Chat Service Representative Location: Ahmedabad, Gujarat Type: Full Time We are hiring enthusiastic individuals for the role of Chat Service Representative. Candidates must be willing to relocate to Ahmedabad Gujarat. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic and supportive work environment. Role Overview As a Chat Service Representative, you will support customers through written communication channels such as chat, email, text, and social media. You will be responsible for resolving queries, providing product information, and delivering exceptional customer experiences through professional and friendly interactions. Key Responsibilities Respond to customer queries through chat, email, and other non-verbal platforms Understand and resolve customer issues with accuracy and empathy Deliver high-quality support that ensures customer satisfaction Eligibility Criteria Minimum qualification is High School Diploma or equivalent Freshers can apply; experience of one year in customer service is preferred Strong written English communication skills with good grammar and spelling Basic computer knowledge and typing skills Flexible to work in rotational shifts including weekends and night shifts Salary Rs. 25k- 35k Ctc per month (On the basis of Interview & Experience) Perks And Benefits Provident Fund One way cab facility (for Night Shifts only) Shift allowance Insurance Language Requirement English (Proficient) Skills: chat process,international support,customer support,english,communication,bpo,international voice process